Helpdesk Support local to (Scranton, PA)

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timePosted 7 days ago location United States salarySalary undisclosed
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Job Description

Helpdesk SupportLocation Scranton, PA(3 to extension) 4 plus years of service or help desk experience Maintain a solid understanding of the fundamentals of network and serverdesktop administration, installations, upgrades, techniques, tools, materials, and equipment Knowledge of ITIL or other prioritization and communication strategies Experience with Atlassian Jira Service Desk or similar service queue tools Experience with cloud-managed infrastructure solutions like Cisco Meraki and AWS Experience setting up and managing video conferencing systems, like Zoon Experience with GSuite administration Experience with deploying and managing Mac and PC device management systems like Fleet smith, JAMF, and SCCM Demonstrate proficiency in developing and building business relationships and to communicate effectively with the vendor and user community Amazing ability to communicate and be a cheerful resource to the entire company Great documentation skills Benefits and Perks of Working Exciting startup environment Weekly catered lunches Dog Friendly Office Complimentary dry cleaning tailoring services Health, dental and vision coverage Paid Parking Paid maternity and paternity leave Open vacation time Stocked Kitchen pantry Apple equipment or whatever you need to be productive Quarterly team outings Company Happy Hours Free suit rentals Regards, Akif Mirza (Pacific timezone) Resource Manager MatchPoint Solutions Cell 925.361.2627