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Healthcare Call Center Customer Service- Remote, Work from Home

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Posted a month ago United States Salary undisclosed
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Job Description

TTF is recruiting for Remote Healthcare Call Center Representatives for a well-respected health and wellness company in Central Phoenix. These are Monday-Friday, contract-to-hire opportunities with various day shifts. Hourly wage will start at $17.00.

Qualified candidates will have experience in call center and/or customer service in a healthcare setting. This will be a combination of inbound, outbound, and chat calls. Bilingual in Spanish is a plus.

Candidates must have a stable work history, the ability to pass a background check, and have a high school diploma or GED, and have high-speed internet.


Please send your resume to Cohen Klinger at for consideration.


TTF is a search and staffing company that partners with hospitals, physician groups, TPA's, medical management companies, pharmaceutical and pharmacy benefit plan organizations, surgery centers, DME/home health, consulting companies, and all other healthcare fields.

TTF never charges a fee to candidates and all conversations are kept confidential. We would like to be your career consultant and look forward to working with you.



Job Requirements:
  • Manage call center representatives and call performance
  • Perform call center follow-up
  • Perform other call center duties
  • Prepare call center performance reports
  • Report daily call center stats
  • Assist with supporting call-center
  • Selling services to consumers who call the call center
  • Maintain call center database by entering information on every call
  • Provide support for call center agents on escalated calls
  • Provide backup call center management
  • Plan for call center technologies
  • Receive inbound calls from customers
  • Impacting call center performance to management
  • Lead an exceptional call center team
  • Manage the daily call center operations
  • Resolve inbound customer calls regarding account
  • Maintain call center database by entering information
  • Define inbound call readiness state
  • Processing customer transactions in a call center environment
  • Maintain call center database by recording call outcomes and disposition