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Health Care Customer Service Representative (Remote)

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Posted a month ago United States Salary undisclosed
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Job Description

About the Role:

Enjoy the convenience of training and working from home as a remote Health Care Customer Service Representative at Morley!

As a Health Care Customer Service Representative, you'll help callers with medical benefits and health insurance questions. You'll be responsible for researching, processing and resolving customer questions about health insurance, benefits and quality-care issues. We'll train you on the information you need to know about insurance plans to help ensure your success.

You'll excel in this rewarding customer service role if you're a fantastic communicator and have the ability to relay detailed information to customers as well as managers and clients.

This is a full-time permanent position with excellent benefits including medical, dental, vision and life insurance; 401(k) plan; paid vacation and holidays; and more!

Have questions before you submit your application? Live chat with a Morley Talent Acquisition Specialist on our website during business hours!

Skills for Success:
Qualifications:
High school diploma or GED
Two years of customer service experience
Excellent communication skills
Computer and Microsoft Office proficiency
Ability to analyze detailed information and draw reasonable conclusions
Availability to work shifts between the hours of 8 a.m. and 9 p.m. EDT, Monday through Sunday

Remote work requirements:

Indiana, Michigan or Wisconsin resident
Work environment within your home that is secluded from distractions
Cellphone
High-speed internet
Why Morley?:
Flexibility to train and work remotely - save on gas and work in the comfort of your own home!
Excellent medical, dental, vision and life insurance
Paid vacation and holidays
401(k) plan
Ongoing training and career development opportunities
Award-winning wellness program
Certified Veteran-Friendly Employer through the Michigan Veterans Affairs Agency

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.