Head, People Ops + Chief of Staff
Who we are
80% of the workers across the globe are Deskless. These are the people who keep our lights on and gas flowing, build roads and bridges, run our manufacturing factories, ensure that we get healthcare service, and provide us reliable phone and internet connectivity. As entrepreneurs, have we considered solving their problems and making them more productive?
If you are still reading, and connect compassionately about this underserved segment, come and join us to drive Technology Equity in the global workforce.
At Zinier, we are on a mission to enable these 2.7 B Deskless Workers achieve greater success for themselves and the world around them. Guided by a deep understanding of their needs, we design software experiences that enable every Deskless Worker to excel in the field.
We are a remote-first global team headquartered in Silicon Valley. Our hybrid workforce is spread across London, Mexico City, Singapore and Bangalore, and leading investors, including Accel, ICONIQ Capital, Founders Fund, Newfund Capital, NGP Capital, Tiger Global Management and Qualcomm Ventures LLC.
Why we exist
Services shape how we live. Electricity lights up our homes. The Internet opens up our worlds. Cellular phones keep us connected no matter where we are. We take for granted the things we can turn on with the flip of a switch. But when even one of the services we depend on isn’t available, the day can quickly start to go sideways.
For organizations that provide these services, some of the most important work happens in the field in neighborhoods, across open spaces, and along millions of last miles that criss-cross the country. Every moment of downtime matters, which is why Zinier exists. Zinier empowers organizations to work smarter from the main office to the field to solve problems quickly, fix things before they break, and keep people in the rhythm of their days.
To do this, Zinier has created a scalable platform powered by AI-driven insights and intelligent automation that helps field service teams work smarter, better, faster, and more efficiently. We help organizations automate routine tasks so the people in the field can focus on putting their expertise to work. We work with customers in telecom and energy.
About the position
Do you believe that people are a company’s most valuable asset? Do you believe that the whole is greater than the sum of its parts? Do you believe that a culture and people are at the core of any organization and its success is 100% dependent on having strong and healthy relationships? Do you believe that world class People Experiences lead to world class performance? Do you like getting your hands dirty and getting excited about building things from scratch in a fast paced, hyper growth environment?
Reporting into the CEO, and leading a growing team of five (5), the Head of People Operations will be responsible for overseeing all aspects of HR and people management, with a strong focus on aligning our people strategies with our business objectives.
This is a global role, managing an organization distributed across the US, UK, and India. You will be working directly with the CEO as a part of the executive Z-team and have a front row seat to our growth story.
The environment is dynamic and fast paced, and will provide the opportunity to work with multiple teams and leaders across the company. We are looking for driven, passionate people who LOVE juggling multiple priorities and can switch seamlessly from outlining strategy to getting into the weeds of execution.
What you’ll do
What you’ll bring
What you can expect from Zinier
We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (extra quarterly paid time off), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Zinier to support you.
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.