German Speaking Technical Support for Customers - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment ES is pleased to present an exciting opportunity for a German Speaking Technical Support Specialist to join our remote team in Greece! This role empowers you to leverage your language skills while providing exceptional support to our German-speaking customers from the comfort of your home. You will assist with inquiries related to our innovative cloud solutions, ensuring clients receive high-quality service. If you are enthusiastic about technology and customer care, this position is perfect for you!


Your Responsibilities

  • Deliver outstanding technical support to German-speaking customers regarding our cloud services.
  • Efficiently identify, troubleshoot, and resolve technical issues to maximize customer satisfaction.
  • Assist clients in understanding and utilizing our software applications effectively.
  • Document customer interactions and solutions accurately for future reference.
  • Collaborate with team members to improve service quality and share best practices.
  • Participate in ongoing training to stay knowledgeable about product enhancements and industry trends.

Requirements

  • Fluency in German (both spoken and written) is essential.
  • Strong technical aptitude and effective problem-solving skills.
  • Experience in technical support is advantageous but not mandatory.
  • Excellent communication and customer service skills.
  • A team-oriented approach and ability to work well remotely.
  • Willingness to adapt and thrive in a remote working environment.
  • A desire for continuous learning and personal growth in the technology field!

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Good Salary

Fully Paid Relocation Package ( flight, transfer and hotel )

Free Greek Lessons, discounts and other perks

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