Join Us as a German Speaking Interaction Expert!
Patrique Mercier Recruitment ES is thrilled to present a remarkable opportunity for a German Speaking Interaction Expert for a leading Car Rental Service, with the flexibility of remote work from the beautiful landscapes of Greece! If you are passionate about delivering excellent customer service and enjoy connecting with clients, this role is the perfect fit for you.
In this position, you will provide support to German-speaking customers throughout their car rental journey, ensuring they receive the assistance and information they need for a seamless experience. Your commitment to high-quality service will significantly enhance our customers' travel experiences.
Your Responsibilities
- Assist German-speaking customers with inquiries related to car rentals and services.
- Guide clients through the booking process, offering recommendations and addressing any questions.
- Promptly resolve customer issues and provide ongoing support for maximum satisfaction.
- Document customer interactions accurately for service enhancement and feedback purposes.
- Collaborate with teammates to improve processes and overall customer satisfaction.
- Stay informed about our services, industry trends, and local attractions to provide knowledgeable assistance.
Requirements
- Fluency in German and English is essential; knowledge of additional languages is a plus.
- Strong customer service skills with previous experience in a similar role preferred.
- Exceptional communication skills and a professional, friendly demeanor.
- A proactive approach to problem-solving and customer engagement.
- Ability to work effectively both independently and collaboratively in a remote environment.
- Excitement to work from Greece while embracing its rich culture!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks