German Speaking Customer Service for International Airline - Remote in Greece

Join Patrique Mercier Recruitment ES as a German-speaking Customer Service Representative for a prestigious international airline! This is an exceptional opportunity for those fluent in German who are looking to provide top-notch support while enjoying the flexibility of working remotely from beautiful Greece. In this role, you will assist German-speaking customers with their inquiries regarding travel plans, bookings, and airline services, ensuring they have a seamless travel experience. If you’re passionate about travel and customer service, this could be the perfect fit for you!

Your Responsibilities

• Deliver exceptional customer service support to German-speaking clients via phone, email, and chat.
• Address inquiries related to bookings, travel information, and airline policies efficiently.
• Maintain a positive and professional attitude throughout all customer interactions.
• Document customer interactions accurately to enhance service delivery.
• Work collaboratively with team members to achieve performance targets.
• Stay updated on airline products and services through ongoing training opportunities.

Requirements

• Fluency in German (both written and spoken) is essential.
• Strong passion for customer service and helping others.
• Previous experience in customer service is a plus, but not required.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a remote team environment.
• Strong problem-solving skills and a positive mindset.
• Willingness to work remotely while being based in Greece.
• A eagerness to learn and grow within a dynamic and supportive team!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks