German Speaking Customer Service Banking - Athens, Greece Fully Paid Relocation

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment JP is excited to announce an opportunity for a German Speaking Customer Service Representative in Athens, Greece. In this role, you will be the key contact for our German-speaking clients in the banking industry, providing them with exceptional support and service. This is a fantastic chance to live in the beautiful city of Athens while working in an engaging and international environment. If you are customer-oriented and ready to make a difference, we would love to have you on our team!

Key Responsibilities

  • Handle customer inquiries from German-speaking clients through various channels including phone, email, and live chat.
  • Assist clients with questions regarding their accounts, banking services, and other financial products.
  • Resolve customer complaints and provide solutions in a timely manner.
  • Maintain a deep understanding of the bank’s offerings to effectively assist customers.
  • Accurately log customer interactions and actions in the system for record-keeping purposes.
  • Collaborate with peers to enhance customer service practices and improve client satisfaction.
  • Engage in training and development opportunities to grow your expertise in banking.

Requirements

  • Fluent in German and English, both written and spoken.
  • Excellent communication skills with a focus on delivering exceptional customer service.
  • Experience in customer service or a banking environment is preferred.
  • Strong problem-solving abilities and the capacity to perform under pressure.
  • Detail-oriented with a commitment to high service standards.
  • A team player with a positive and proactive mindset.
  • Willingness to relocate to Athens and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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