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🌍 Patrique Mercier Recruitment ES is pleased to offer a position for a German Speaking Customer Experience Associate in a remote capacity based in Greece! In this role, you will be the first point of contact for our German-speaking customers, dedicated to providing them with exceptional support and ensuring their satisfaction.

Your communication skills and problem-solving abilities will play a crucial role in fostering strong relationships with our clients. If you are passionate about customer service and thrive in a flexible work environment, we encourage you to apply!


Your Responsibilities

  • Deliver outstanding customer support to German-speaking clients through email, chat, and phone communications.
  • Address customer inquiries, resolve issues, and provide accurate information regarding our products and services.
  • Maintain comprehensive records of customer interactions and feedback to inform improvements in service delivery.
  • Collaborate with team members to identify opportunities for enhancing customer satisfaction.
  • Participate in training sessions to continuously improve your service skills and product knowledge.

Requirements

  • Fluency in German is required; proficiency in English is an advantage.
  • Strong commitment to providing exceptional customer service.
  • Previous experience in customer support or a related role is preferred.
  • Excellent communication and interpersonal skills.
  • A proactive mindset with effective problem-solving skills.
  • Ability to work independently as well as collaboratively within a remote team.
  • Enthusiasm for embracing the remote work lifestyle while making a positive impact!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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