Full Time Remote Customer Order Specialist- 2nd Shift (Toledo, OH)- $12.85/hr

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Posted 2 days ago United States Salary undisclosed
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Job Description

US55504Job Description DetailsOur Customer Order Specialists make someone's day every day! You'll shop with HSN and Cornerstone customers by supporting them through their purchases, educating them about various products, and providing an interaction that is fun, personal and creates loyalty. An awesome perk of working from home is there is no commute and offer great schedules!At HSN, if you are Agile, Innovative, Pioneering, Dynamic, Boundaryless, Passionate, Customer-Centric, Collaborative, and Results-Focused, you will love it here!Location RequirementsMust live in Williams, Fulton, Lucas, Defiance, Henry, Wood, Sandusky, Ottawa, Paulding, Van Wert, Allen, Putnam, Seneca, Wyandot, Hancock, Crawford, Richland, Huron, Erie, Ashland, Wayne, Medina, or Lorain County.The work at home phone number area code must be 567, 419, 330, 440, or 234Must HavesMust have a high school diploma or GED equivalentWork at home phone number must be the home residencePrevious experience in order service and/or customer serviceAbility to learn, retain and employ multiple order entry systems and support various brandsMust be able to sit for long periods of time (at a computer, speaking with customers)Strong PC skills to include: Internet, Microsoft Windows, and OutlookStrong organizational, detail orientation and follow through skillsStrong communication skills and a desire to build customer loyaltyMust meet the Work at Home Technical RequirementsSystem RequirementsOur Work at Home Specialists are asked to have and maintain all the necessary system requirements to ensure a good experience for our customers.Most home computers and bundled services will meet the required specifications - a full spec list will be provided after your interview. Here are a few of them:Computer and headset compatible with HSN specificationsHigh-speed internet connection. For the sake of call quality, satellite, broadband, wireless or dial-up services are not an optionStandard copper line phone service from a local phone company or bundled service from your internet providerSchedulingTraining is broken in to two parts and is scheduled from 9:00am-5:30pm. Part 1 and Part 2 training duration lasts 4 weeks.Work shift after training is 2nd shift between the hours of 12:00pm and 1:00am.Shifts are full time at 40 hours/week.All applicants must be available for both 1st and 2nd as business needs require.Weekends and holidays are required.CompensationHSN/Cornerstone is proud to offer a new compensation step plan, that allows you to receive incremental pay increases periodically throughout the year, and the duration of your employment.The Order Service Specialist's starting rate is $12.85/hr and will increase every 3 months for your first year. From there, you will automatically receive an increase every 6 months!We also offer an exciting shift differential, of $.75/hr. for hours worked between 5pm-7am!About HSN, Inc.HSN, Inc., is a leading interactive entertainment and lifestyle retailer, offering a curated assortment of exclusive products and top brand names to its customers. HSN incorporates entertainment, inspiration, personalities and industry experts to provide an entirely unique shopping experience. At HSN, customers find exceptional selections in Health & Beauty, Jewelry, Home/Lifestyle, Fashion/Accessories, and Electronics. HSN broadcasts reach approximately 90 million households (with live programming 364 days per year) and its website - HSN.com features more than 50,000 product videos. Mobile applications include HSN apps for iPad, iPhone and Android. Visit corporate.hsn.com to learn more. HSN, Inc., founded 40 years ago as the first shopping network, is a wholly owned subsidiary of Qurate Retail, Inc. (NASDAQ: QRTEA, QRTEB), which includes QVC, HSN, zulily and the Cornerstone brands (collectively, "Qurate Retail Group"), as well as other minority investments. Qurate Retail Group believes in a third way to shop beyond transactional ecommerce or traditional brick-and-mortar stores and is #1 in video commerce, #3 in ecommerce in North America and #3 in mobile commerce in the U.S. (according to Internet Retailer).For more information, visit . For more information, please visit corporate.hsn.com, or on Facebook, Twitter and Instagram.EEOAs an equal opportunity employer, Qurate Retail Group is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at for assistance.Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.