Job Description
[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Service Specialist you'll: Communicate with potential and existing customers through multiple platforms including inbound calls, outbound calls, e-mail and online chat; Identify and provide a resolution for Tier 1 product issues Lingraphica customers are experiencing; Manage frontline activities using a ticket system to document issues, opportunities, and 'transfers' to departments for follow-up; Offer general information to prospects and customers about Lingraphica's technology and how it can benefit them...Hiring Fast >>
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