Patrique Mercier Recruitment FR is focused on connecting talented professionals with exciting career opportunities. We are currently seeking a French Speaking Customer Support Representative for Fitness Technology, offering a remote position based in Greece. This role is ideal for individuals who are passionate about fitness and technology and are eager to assist French-speaking clients in making the most out of their fitness devices and applications.
Responsibilities
- Provide exceptional customer support to French-speaking clients regarding fitness technology products via phone, email, and chat.
- Assist customers with inquiries related to product usage, troubleshooting, and account management.
- Guide clients in utilizing fitness devices and applications to enhance their overall experience and meet their fitness goals.
- Document customer interactions thoroughly and ensure effective follow-ups on unresolved issues.
- Collaborate with technical support teams to resolve complex customer issues promptly and efficiently.
- Stay updated on product features, industry trends, and safe practices to provide accurate information to customers.
- Gather customer feedback to contribute to the ongoing improvement of products and services.
Requirements
- Fluency in French and English, both written and spoken.
- Experience in customer support, ideally within the fitness or technology sector.
- Strong interest in fitness technology and the ability to communicate technical details clearly.
- Excellent communication skills with a friendly and patient approach to customer interactions.
- Proficiency in using customer support software and standard office applications.
- Detail-oriented with strong problem-solving abilities.
- Flexibility to work varied hours, including evenings and weekends as necessary.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks