French Speaking Customer Support for Fitness Technology - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is focused on connecting talented professionals with exciting career opportunities. We are currently seeking a French Speaking Customer Support Representative for Fitness Technology, offering a remote position based in Greece. This role is ideal for individuals who are passionate about fitness and technology and are eager to assist French-speaking clients in making the most out of their fitness devices and applications.


Responsibilities

  • Provide exceptional customer support to French-speaking clients regarding fitness technology products via phone, email, and chat.
  • Assist customers with inquiries related to product usage, troubleshooting, and account management.
  • Guide clients in utilizing fitness devices and applications to enhance their overall experience and meet their fitness goals.
  • Document customer interactions thoroughly and ensure effective follow-ups on unresolved issues.
  • Collaborate with technical support teams to resolve complex customer issues promptly and efficiently.
  • Stay updated on product features, industry trends, and safe practices to provide accurate information to customers.
  • Gather customer feedback to contribute to the ongoing improvement of products and services.

Requirements

  • Fluency in French and English, both written and spoken.
  • Experience in customer support, ideally within the fitness or technology sector.
  • Strong interest in fitness technology and the ability to communicate technical details clearly.
  • Excellent communication skills with a friendly and patient approach to customer interactions.
  • Proficiency in using customer support software and standard office applications.
  • Detail-oriented with strong problem-solving abilities.
  • Flexibility to work varied hours, including evenings and weekends as necessary.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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