French Speaking Customer Service for a Top Electronics Company- Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment FR is excited to offer an exciting remote opportunity for a French Speaking Customer Service Representative for a Top Electronics Company. This role is perfect for individuals based in Greece who are passionate about technology and providing excellent customer support to clients in the electronics sector.


Responsibilities

  • Deliver outstanding customer service to French-speaking clients through various channels, including phone, email, and chat.
  • Assist customers with product inquiries, troubleshooting, and providing technical support for electronic devices.
  • Process orders, returns, and exchanges efficiently while adhering to company policies.
  • Maintain a comprehensive understanding of the company’s product offerings to answer customer questions accurately.
  • Work closely with internal teams to address and resolve customer issues effectively.
  • Document all customer interactions and feedback to enhance service quality.
  • Strive to achieve high customer satisfaction by meeting and exceeding service expectations.

Requirements

  • Fluency in French and English (both written and spoken).
  • Experience in customer service, particularly in the electronics or technology industry is an advantage.
  • Strong problem-solving skills and the capability to troubleshoot customer issues.
  • Excellent communication and interpersonal skills.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with strong organizational skills.
  • Ability to work independently in a remote setting and manage time effectively.

Benefits

  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks

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