(fluent Chinese) Accounting and Customer Support Consultant (Malaysia, remote)

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our Accounting and Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Regularly update transactions and enter account entries
• Provide exceptional customer support via calls, and emails
• Process invoices, bills, and reports to ensure timely and accurate payments
• Monitor and reconcile bank accounts, credit card transactions, and other financial records
• Conduct regular checking to identify and correct errors or inconsistencies in financial data
• Provide administrative support to the finance team
• Manage and develop a team of finance professionals, providing coaching, mentoring and guidance
• Maintain working knowledge of our client’s products and services

What you need to succeed in this role:

• Excellent Chinese and English communication skills (both at least C1 for both spoken and written)
• Experience of working in a finance role, with a strong understanding of accounting entries
• Knowledge of IFRS and GAAP
• Strong technical accounting skills
• Strong communication skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Will be a great plus:

• Experience with native speakers

Benefits and Perks:

• Fixed schedule
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth and long-lasting cooperation
• Greenhouse conditions for self-development

Who are we?

SupportYourApp is a Support-as-a-Service international company that provides BPO services for IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: www.supportyourapp.com

DISCLAIMER

We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

*Due to legal restrictions and client requirements, candidates from sanctioned countries are ineligible for this position.