Finnish Speaking Technical Support Roles - Athens, Greece

 Published 3 months ago
    
 Greece
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Join Patrique Mercier Recruitment JP as a Finnish-Speaking Technical Support Specialist in the beautiful city of Athens, Greece! This role provides you with the unique opportunity to work with a leading tech company while enjoying the rich history and stunning scenery that Greece has to offer. You will be responsible for providing top-notch technical assistance to Finnish-speaking customers, ensuring they receive quick and effective solutions to their technical queries. Be part of a dynamic team where your technical expertise and customer service skills will shine!

Responsibilities

  • Deliver exceptional technical support to Finnish-speaking customers via phone, email, and chat.
  • Diagnose and resolve technical issues accurately and promptly to enhance customer satisfaction.
  • Keep up-to-date with the company’s products and services to provide precise and relevant assistance.
  • Document customer interactions and track technical issues efficiently in the CRM system.
  • Work collaboratively with team members to refine service delivery and overall customer experience.
  • Participate in training sessions to expand your knowledge of products and stay informed on updates.
  • Provide feedback and suggestions based on customer interactions to improve processes.

Requirements

  • Fluency in Finnish and English, both written and spoken.
  • Strong customer service orientation with excellent communication skills.
  • Previous experience in technical support or customer service is beneficial.
  • Exceptional problem-solving and analytical skills.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Enthusiastic, team-oriented attitude with a love for technology.
  • Willingness to relocate to Athens, Greece, and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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