Character Lab is looking for a Finance and Operations Associate. Reporting to the Director of Finance and Operations, the Associate will support the operational and technology needs of the organization. We especially encourage applicants who identify as Black, Latinx, or Native American to apply for this position. This is an exciting opportunity for a results-oriented, innovative professional to have a tremendous impact by ensuring Character Lab develops and maintains our internal systems to achieve dramatic results and growth.The Finance and Operations Associate will have strong input into many of our operational processes, including the management of software platforms, data security processes, and office operations such as inventory, facilities, computers, and other equipment. In close collaboration with the Director of Finance and Operations, the Associate will be encouraged to make recommendations for process improvements as necessary.About Character LabFounded in 2013 by two educators (Dave Levin and Dominic Randolph) and one scientist (Angela Duckworth), Character Lab is a nonprofit dedicated to advancing scientific insights that help kids thrive. By connecting researchers with educators, Character Lab seeks to create greater knowledge about the conditions that lead to social, emotional, academic, and physical well-being for young people throughout the country. To learn more, go to culture is both challenging (were never done improving) and supportive (one of our core values is excessive generosity). To learn more, read ourCulture Book.Job Responsibilities:In partnership with the Director of Finance and Operations, develop and maintain operational systems, processes, and policiesRecommend and implement improvements to streamline processesLead implementation and administration of all technology and software platforms for the organization, including Google Workspace, Asana, Expensify, Slack, etc.Lead day-to-day implementation of data security protocols, including implementing new recommendations that arise in partnership with our data security vendorLead implementation of our Key Performance Indicator dashboard(s), including programming within the Domo platform and related supportsManage office inventory, including technology hardware, and any facility needsManage a variety of projects to support resource allocation decisions and operational planningEnsure timely processing of payables for vendors and reimbursements, working with the Finance and Operations Manager to ensure correct accounting codingSupport the Director of Finance and Operations in general financial compliance and reporting (e.g., 510(c)3 status, audit, insurance)Additional responsibilities as assignedJob RequirementsBachelors degree or equivalent experience and 2+ years of professional experience in project management, operations, or nonprofit managementExceptional organizational and project management skillsStrong attention to detailDetailed understanding of operational systems and proceduresAbility to effectively embrace and lead others in adoption of new technology platformsAbility to think critically and identify system improvementsExcellent interpersonal and communication skillsHigh proficiency in Microsoft Office platform (Word, Excel, PowerPoint) and Google Workspace platform; experience with Domo a plusFierce work ethic and sense of purpose, with the ability to work collectively as part of a dynamic start-upPhysical Demands/Environmental FactorsProlonged and irregular hours of duty, as necessarySome light-to-medium level of manual labor (e.g., preparing mailings, moving boxes of materials)Occasional travel for work-related responsibilities and needs (once safe travel can resume)LocationCharacter Lab has a Remote-First policy, which means that we fully support employees working remotely from any US location. Employees decide whether to work remotely or on-site at our office headquarters in Philadelphia.Character Lab strives to ensure our culture and operations support all staff equitably. We support effective office environments for all staff, whether in our headquarters, a local coworking space, or a home office.Application ProcessCharacter Lab is an equal opportunity employer and encourages a diverse pool of candidates to apply. We accept applications on a rolling basis. Please submit a compelling cover letter with your resume.Compensation and BenefitsCompetitive salary is commensurate with an individuals experience and skills. All full-time employees receive a comprehensive benefits package.Operations & Hiring During CoronavirusWe share your concern about COVID-19 and its impact on our greater community. This is an evolving public health situation that Character Lab is actively monitoring. We are following the guidance of the CDC and local public health departments.As such, our team has shifted to working from home and we are conducting all of our interviews virtually.We are committed to working with all candidates throughout the interview process who may need reasonable accommodations, including those who may need support with virtual technology.