Bringing smiles is what we do at TTEC for you and the customer. As an Executive Director, IT - Public Sector working remotely in the US, you'll be a part of creating and delivering amazing customer experiences while you also , an award-winning employment experience and company culture.
What You'll be Doing
The Executive Director, IT is a leadership role responsible to ensure the needs of Public Sector are being represented, evaluated, pursued, and delivered. You must be able to collaborate and lead others thru influence. You will be responsible to communicate, lead and drive IT teams to deliver: architectures, solutions, and designs; roadmaps, project artifacts, milestones and deliverables; client communications and reporting. Remain as the single point of contact, communications and accountability throughout the operational support life cycle. Collaboration will be key, as the role is the key influencer for technology enablement of Public Sector's strategic and operational plans.
You'll report to the VP, Application Services. You will also work directly with the SVP of Public Sector and other key appointed leaders. The role will report into the CIO organization and have direct accountability for technology results of the Public Sector business.
During a Typical Day, You'll
What You Bring to the Role
What You Can Expect
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The anticipated range is $170,000 - $190,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.