Executive Assistant, Early Education

timePosted 25 days ago location Europe salarySalary undisclosed

Job Description

Executive Assistant, Early Education

Job Details

  • Level
    • Experienced
  • Job Location
    • Remote
  • Position Type
    • Full Time
  • Travel Percentage
    • Domestic 0-10%
  • Job Shift
    • Day

Description

Position Summary

  • Performs administrative duties for the Director of Early Education including internal and external communication, managing a variety of projects, and providing vital administrative duties and office support related to customer service/relations.
  • This is a remote position; work will be performed from a home office, during Eastern time zone office hours, supporting the Director in South Carolina.

Essential Duties/Responsibilities

Office Duties

  • Answers phones, emails, responds to and distributes messages; composes letters and memos as directed or necessary
  • Corresponds with member and non-member schools via phone, email, Zoom or other platforms including answering inquiries and requested information
  • Maintains connection with Care Team
  • Collaborates with Communication department setting up communication campaigns sharing Early Education information and updates; sends emails to various member groups using ClickDimensions; posts Community updates and monitors content
  • Sets up Early Education conference registration, assigns course ID, and issues Continuing Education Units (CEU’s)
  • Provides set up and technical assistance for webinars, Town Halls, and other productions; renders and posts recorded Early Education webinars; distributes CEU’s for viewed recorded webinars; monitors communication and resolves participant issues
  • Manages database and CRM including addressing any bounce back emails
  • Manages Early Education Microsoft Teams files, pulls queries from Protech, updates Formstack information, writes reports, and maintains up-to-date record keeping systems
  • Takes and distributes meeting minutes to Early Education team members and maintains up-to-date master Early Education calendars for Director and other staff

Support for Director of Early Education

  • Coordinates, maintains, and oversees the Director’s travel schedule, meetings, visits, and appointments
  • Manages all follow-up communication from the Director to Early Education programs/schools visited, engaged, or scheduled for continued contact
  • Regularly connects with the Director to update all progress on projects, communications, meetings, and Early Education program/school requests
  • Works with the Director and Early Education Field Director supporting with clerical, filing, and communication needs
  • Assists the Director with budget and finance reports, sends documentation to Accounts Payable for Florida Approval Program inspector and speaker compensation, and assists the Finance department with financial documentation

Customer Relations/Service

  • Cultivates relationships with ACSI through contact with potential and lapsed members, explains the rationale for membership, and serves existing members in a highly effective manner
  • Directs programs/schools to the requested information via the Care Team or by direct response, when appropriate
  • Stays current on policies and procedures that directly affect member schools in order to provide accurate and detailed information and support
  • Assists in the maintenance and update of the ACSI Early Education web page

All other duties as assigned

Qualifications

Spiritually the ideal candidate shall possess characteristics that reflect

  • a demonstrated acceptance without reservation of the ACSI Statement of Faith
  • a strong, clear Christian testimony, acknowledging Christ as Savior and seeking to live as His disciple
  • a desire for spiritual growth as evidenced by his/her prayer life, Bible study, and spiritual outreach to others
  • a mature, godly spirit
  • a Christian role model (Luke 6:40) in attitude, speech, and actions toward others. (This includes being committed to God’s biblical standards for sexual conduct.)
  • a person of faith and prayer
  • a broad acceptance of and by the evangelical Christian community
  • a strong knowledge and understanding of Scripture
  • a servant leader
  • an active participation in a local Bible-believing church

Required Experience and Education

  • Five or more years of administrative experience in an office, early education program, school, or professional environment
  • Strong communication skills, especially written, with good command of grammar and editing
  • Computer literacy, with knowledge of word processing, financial reporting software, database/spreadsheet software, publishing software, and website management
  • Ability to use additional software applications related to conference scheduling and oversight of the department’s portion of the website
  • Strong technology and internet research skills
  • Excellent interpersonal skills and the ability to work well with all levels of ACSI internal management and staff, outside clients, and vendors
  • Strong organizational skills, including filing, maintaining financial records, and project management
  • Detail oriented with the ability to handle multiple tasks simultaneously
  • Disciplined time management skills, flexibility
  • Project coordination experience
  • Integrity in dealing with confidential information

Physical Demands and Work Environment

  • Ability and willingness to travel up to 5% by plane or automobile
  • Driver’s license required to be kept current and in effect as a condition of employment
  • Ability to walk, sit, stand, use hands and fingers, talk, and hear
  • Ability to use computers to process information
  • The employee frequently is required to reach with hands and arms
  • Specific vision abilities required by this job include the ability to read at close range and distinguish colors and contrasts
  • Tolerate minimal noise levels in the work environment
  • Ability to lift and move boxes, files and deliveries up to 30 pounds