RPG Programmer/ERP Support Analyst - Remote

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Posted 10 days ago United States Salary undisclosed
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Job Description

RPG Programmer/ERP Support Analyst - Remote

1 Year Contract

Our ideal candidate must be a team player with a firm understanding of business processes including Manufacturing, Supply Chain, Customer Service and Finance, strong analytical and evaluation skills, and the ability to work with all levels of the business. This is a fast-paced environment with many highly integrated software solutions.

The right candidate will possess knowledge of the IBMi platform using the latest RPG methodologies to further the business priorities and growth.

Role Purpose:
Under the guidance of the ERP Manager, the Sr. ERP Support Analyst's role is to define, analyze and test existing software, including maintenance of custom and third-party software applications, with an emphasis on Infor XA / Mapics ERP software and subsystems. This will also include research, design, documentation, and modifying software specifications, while utilizing our Delivery Methodologies.

The ideal candidate will possess an in-depth knowledge of business functions, processes and practices and will work closely with our ICT technical partners and Business Engagement to optimize the effectiveness of technology, against all business levels.

Key Responsibilities

  • Maintain, update, and configure application programs to support business processes using CLLE, RPG IV, ILE, and embedded SQL.
  • Provide problem resolution and some on-call technical support for production software issues or system problems including identification, research, resolution, and documentation of root cause.
  • Work with Business Engagement and end users to analyze and support ERP business solutions.
  • Identify and manage risks throughout the project life cycle to avoid business disruptions.
  • Shape and adhere to development standards and IT best practices.
  • Prioritize workload in support of business objectives.

Day to Day Responsibilities

  • Work on projects and change order requests as assigned.
  • Provide support for user service tickets within specific SLA's.
  • Analyze requirements and provide feedback to the user community.
  • Resolve system and software issues as needed.
  • Attend team meetings as required and provide ideas to the team.
  • Keep your manager up to date on assigned tasks.

Mandatory Skills and Experience Required

  • 7+ years previous experience working on an ERP solution.
  • Ability to work in a fast-paced environment.
  • An understanding of the latest RPG programming techniques.
  • Knowledge of functional business areas such as Manufacturing, Customer Service and Finance.
  • Strong analytical and evaluation skills.
  • Strong organizational skills and the ability to prioritize work.
  • Good verbal and written communication skills.
  • Ability to work and communicate with personnel both inside and outside the department, including third party vendors.
  • Experience working productively on a team.

If you are interested in this role, then please feel free to reach out directly to: or

Why Kelly ® ?

By partnering with Kelly® Technology, you'll have direct connections to top companies around the globe-giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward.

About Kelly ®

At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.