Engineering Services Director - Solution Delivery (Remote)

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Posted 6 days ago United States Salary undisclosed
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Job Description

Job Details

What you will do:

As the Engineering Services Director Solution Delivery, you are the global leader for solution delivery within the GP Engineering Services IT team. Working under the Engineering Services IT Business Partner leader you will partner with peers in the Engineering Services IT organization as well as business and IT leaders globally. You will direct the coordination, design, build, and integration of complex technology solutions, aligned to architectural standards and definitions. You will be accountable for IT solution delivery across the engineering technology domain, including PLM, ALM, CAD, and LIMS. You will develop, manage, and maintain relationships with business and IT leaders in a matrix organization and participate in the development of IT strategies in support of business plans.

In this role you will lead the portfolio of complex IT projects through all stages of the project lifecycle. You will drive the successful planning and execution of all IT related aspects of assigned programs and projects as well as contributing to the business and project management aspects. You will coordinate and lead teams consisting of, but not limited to, Global Infrastructure, Enterprise Architecture, Application Delivery, Solution Development, Testing, Performance, Business and IT Subject-Matter Experts, and including direct and indirect resources.

How you will do it:

Develop and foster partnership with Business Unit (BU) executive leadership. Serve as a liaison and delivery leader in partnership between the BU IT department, Corporate IT department, BU Engineering Services department, Product Business teams, and cross-Product Business functions. Effectively collaborate with teams that span IT and the business.

Express a clear understanding of business structures, hierarchies, products, and services supported. Demonstrate knowledge outside of the technology arena with the Global Products business.

Partner with BU leaders and senior IT management, communicate and discuss technology trends, specific changes, and technology roadmaps.

Understand short and long term Engineering Services business plans and objectives, IT investments and assets, cross-industry technology and business trends, and competitive environment. Formulate an IT delivery strategy that enables Engineering Services business strategies. Lead the creation and continuous improvement of a business capability and IT enablement roadmap. Revise roadmap on at least an annual basis and support with investment proposal including capital requirement estimates and business cases.

Capture, aggregate, rationalize, and prioritize a portfolio of IT investments to enable needs as defined on the Engineering Services capability roadmaps. Champion Engineering Services priorities through IT investment portfolio governance process to ensure alignment of projects with business objectives, leverage of assets and practices, and synthesis with broader corporate-wide priorities. Champion understanding, support for, and value of Engineering Services IT investment portfolios.

Lead the ideation and high-level planning of IT programs and projects including specification of high-level business requirements, formulation of business process and technology solution options, creation and vetting of business cases, and high-level project planning (scope, schedule, & budget).

Lead solution design including incorporation of process standardization and simplification improvements to enable Global Products-wide leverage and streamline the IT applications landscape over time.

Lead requirements definition, analysis, and recommendations for design of software specifications; facilitate design reviews and collect required approvals; create project schedules; and coordinate implementation and support of developed applications and services.

Spearhead trade-off analyses and assessments (project timing, technology approaches, requirements prioritization, etc.), lead solution design, support testing activities, assess overall quality of solution and fit with business capability needs, ensure go-live readiness of Business and IT communities, and measure business results after solution stabilization.

Manage relationships with and drive accountability and results from internal and external service providers and support teams.

Champion cross-functional team development including mentoring and skill development.

Make decisions and achieve results while being a role model for company values.

Set challenging SMART personal goals that improve both personal skills and team deliverables.

What we look for


Bachelor's Degree in Information Technology, Computer Science, or a closely related discipline.

Master's Degree preferred.

Minimum of 10 years' experience successfully delivering complex Business Technology projects and achieving quantified business outcomes for a related business/industry.

Minimum 10 years' experience in product development domain.

Extensive IT experience including strategy, system implementation, technology infrastructure, and program/project management.

Experience delivering solutions with large complex global organizations.

Experience with implementation and roll-out of scalable out-of-the-box solutions as well as custom application development.

Must have a thorough understanding of Agile concepts.

Position requires advanced knowledge of product development principles, processes, and techniques.

Position requires thorough understanding of Engineering tools including PLM, ALM, CAD, and LIMS with demonstrated expertise in more than one domain.

Ability to work collaboratively with a global community including Business Unit and Corporate IT, horizontal and vertical business functions, and end users.

Must have expert ability to communicate effectively with technology, business, and executive audiences.

Travel varies from 25% to as much as 50% (at peak) including both domestic and international. Typical travel is 1-2 weeks.

Ability to work with global teams, requiring flexibility of working hours.

Proficient English required.

Where legally permissible, if hired, candidate is required to be fully vaccinated against Covid-19 no later than his/her start date, unless candidate has a valid medical condition or sincerely held religious belief precluding he/she from receiving the vaccine.


PMI or SAFe certification preferred.

BRMi certification preferred.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.