Engagement Manager - AH

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📅  Posted 15 days ago 📍 Philippines
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Job Description

About Catena:

At Catena, we redefine overseas hiring by cultivating Filipino talent. Our rigorous qualification program and exclusive upskilling opportunities pave the way for a prosperous future at no cost to our candidates. We scout the brightest individuals, equip them with superior skills, and connect them with high-profile roles. Join us as a driven, ambitious individual and work directly with executives, evolving as their indispensable partners. Are you ready for this transformative challenge?

About the role:
Engagement Manager - Deployment
Work Schedule: Full-Time | 40 hours per week | Eastern Time (ET) or Pacific Time (PST)
Salary Range: US$1,200.00 - US$1,500.00 per month
(Dependent on skills and experience)

Our client is on a mission to build an AI operating system for healthcare, with the mission of supercharging healthcare workers with AI superpowers.

We are looking for an experienced Executive Assistant/ Engagement Manager to play a pivotal role in the overall success of the deployment team leaders by providing support in multiple areas.

As an Engagement Manager, your mission will be to enable the overall success of the deployment team leaders by providing cross-functional collaboration.

Data Analysis and Reporting:

  • Collect baseline metrics from diverse sources (e.g., survey responses, Electronic Health Records analytic reports).
  • Conduct initial analysis and automate spreadsheets for efficient data monitoring.
  • Regularly update documentation statuses for each deployment.
  • Monitor internal dashboards, report daily trends, and highlight significant changes or patterns.

Customer Liaison:

  • Track and follow up on important customer/user requests.
  • Ensure accurate and timely invoicing for users.

Task Management and Support:

  • Organize, maintain, and track a centralized to-do list for deployment team leaders and members.
  • Assist in creating and proofreading presentations for internal and external stakeholders.
  • Conduct research to support decision-making on new deployments and projects.
  • Help in generating feedback reports for users.

Communications and Calendar Management:

  • Monitor and manage deployment managers' inboxes, and draft emails for review.
  • Consolidate messages from various channels to streamline information flow.
  • Handle all aspects of meeting planning, including scheduling, managing RSVPs, researching attendees, and distributing agendas.
  • Attend meetings and provide summaries with action items.
  • Follow up with team members on delegated tasks, providing updates and ensuring accountability.

Travel Management:

  • Coordinate travel arrangements for internal and external events, including flights, hotels, and transportation.

Immediate Tasks for the First 6 mos:

  • Build trust and rapport with the deployment team leaders, members, and customers using our product.
  • Take ownership of calendars, action items, inboxes, meeting pre-briefs and debriefs, customer relationship management, documentation, deployment statuses, etc.
  • Overall support for company projects and targets as needed.

We are looking for a candidate who possesses the following qualities:

  • Ideally, with a minimum of 2+ years of Executive Assistant experience in high-growth tech startups.
  • Amenable to working within US time zones (Eastern Time, Central Time, and Pacific Time).
  • Proficient in both written and verbal communication.
  • Proven track record in managing and prioritizing tasks, including handling shifting priorities.
  • Strong desire for personal growth and learning, with a receptive attitude towards feedback and a growth mindset.
  • Values encompass high integrity, honesty, loyalty, ownership, and a positive can-do attitude.

You Can Expect:

  • The chance to collaborate with AI/ML pioneers, pushing the boundaries of large language models to address one of our generation's most critical challenges: enhancing healthcare and medicine.
  • An environment where your growth trajectory matters more than where you currently stand, granting you ownership that facilitates rapid personal development. You'll find yourself mentoring your former self every six months.
  • The privilege of working alongside a world-class, diverse team passionately committed to our mission.
  • Access to invaluable learning experiences that will benefit your future endeavors, all while contributing to cutting-edge advancements in AI and healthcare.

Join our scaling team to shape the future of AI-driven healthcare. Work with the best minds, experience rapid growth, and make a meaningful impact. Apply now to be part of our mission.