Citizens Bank proudly provides comprehensive banking services to businesses and individuals in 13 Willamette Valley communities, from our 15 branch locations. With our primary focus on small to medium size businesses, agriculture, and professionals, we provide customized loan services as well as a full suite of business banking products. At Citizens Bank, we believe that our success is directly linked to the overall health of the region we serve. Since 1957, we have committed ourselves to improving the communities in which we live, work, and play. We honor that commitment daily by providing a full range of banking services with a personal, hometown touch; by supporting the continued prosperity of local businesses; and by emphasizing honesty, integrity, and fairness in our relationships with customers, co-workers, and neighbors. Position: E-Banking Representative (Remote and/or Onsite)Location: Remote/OnsiteCitizens Bank - Account Service Center 275 SW 3rd St Corvallis, OR 97333This position has the flexibility to operate remotely, onsite, or a combination of both. Remote employees may be required to work onsite on occasion as prescribed by the supervisor and travel accommodations may be provided dependent upon distance. Remote applicants must have reliable internet and reside within the State of Oregon. Basic computer equipment will be provided for remote positions for business use. Type: Full-Time/Non-ExemptHours: Mon-Fri 8:30AM-5:30PMReports to: ASC Operations OfficerDescription:As a Citizens Bank E-Banking Representative working on-site in our Account Service Center (ASC), you will work with our E-Banking services team and provide support to Mobile Deposit Capture and Remote Deposit Capture products all while providing our branches with exceptional customer service. Though prior experience is preferred, no prior banking experience is required and on the job training will be provided. Apply now and start your banking career with Citizens Bank.Duties may include, but are not limited to the following:Mobile Deposit Capture and Remote Deposit Capture support.Cross train in other areas of E-Banking including ACH Origination and Receipt, Online Banking and Mobile banking. Compliance with the Bank Secrecy Act and other banking regulations. Comply with all Bank policies and proceduresMaintain the safety, integrity, and confidentiality of customer information. Build, develop, and maintain partnerships with teammates and other departments to maximize effectiveness and to best serve our customers. Regular and reliable attendance. Other duties as assigned. QualificationsHigh school diploma or equivalent.Banking experience preferred. Personal working knowledge of Online Banking and Mobile Banking services required.Prior customer service experience preferred.High level of computer competency (including Windows 10 and Office 365) required.Experience with general office equipment such as copier, scanner, fax, 10-key, filing systems etc. Displays a high level of professionalism.Proficient knowledge of basic addition and subtraction.Physical requirements: May sit or stand for extended periods of time and may maneuver bags/boxes weighing up to 50 pounds. May handle documents and may use fine motor skills. Desired Attributes• Strong ability to focus on time management in conjunction with the ability to multi-task, be detail-oriented, and 99% error-free.• Strong ability to forward-think, problem solve, and troubleshoot a variety of situations.• Ability to maintain a high level of customer service to a variety of customers. • Enjoys working in a team environment and building strong relationships.• Willingness to cross-train in various areas within the bank and focus on continued personal development. • Strong interpersonal, written, and verbal communication skills.• Dedication to organizations goals, objectives, cultural values, mission, and vision.• Team oriented, adaptable to change, self-motivated to create opportunities for efficiencies and improvement.• Willingness to achieve working knowledge of all Citizens Bank products to help meet customer needs. BenefitsCitizens Bank offers competitive compensation and outstanding benefits:• Medical, Dental, and Vision Insurance• 401(k) with Employer Matching• Employee Assistance and Wellness Program• Life, Short-term and Long-term Disability• Up to 10 Paid Holidays• Health and Dependent Care Reimbursement Accounts• Paid Time Off• Banking PrivilegesDisclaimerCitizens Bank is an Equal Opportunity and Affirmative Action employer and is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, pregnancy, national origin, age, sexual orientation, gender identity, military or veteran status, or disability. All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Citizens Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal Schedule I drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.