Dutch Speaking Proximus Customer Advisor - Greece

Dutch Speaking Jobs in Greece, a leading recruitment agency dedicated to connecting Dutch speaking talent with exciting job opportunities in Greece, is proud to announce an opening for Dutch Speaking Proximus Customer Advisors in Athens. In this pivotal role, you will serve as a vital point of contact for Proximus customers, assisting them with their inquiries, providing solutions, and ensuring a satisfactory experience with their telecommunication services. You will be part of a supportive team that values effective communication and exceptional customer service. If you are passionate about helping others, possess strong problem-solving skills, and are fluent in Dutch, we invite you to join us in delivering outstanding service to Proximus customers in beautiful Athens!

Responsibilities

• Respond to Dutch-speaking customers' inquiries via phone, email, and chat.
• Provide accurate information regarding Proximus services, plans, and technical support.
• Resolve customer complaints and issues in a professional and timely manner.
• Document customer interactions and feedback accurately in the company’s support system.
• Maintain up-to-date knowledge of Proximus products, services, and promotions.
• Collaborate with colleagues to ensure comprehensive customer support and success.
• Contribute to a positive team atmosphere by sharing knowledge and supporting fellow team members.

Requirements

• Fluency in Dutch (both written and spoken) is required; proficiency in English is an advantage.
• Previous experience in a customer service role, ideally within the telecommunications industry.
• Strong communication skills and the ability to engage with customers effectively.
• Problem-solving skills and a proactive approach to assisting customers.
• Competency in using customer service software and basic office applications.
• A positive attitude with a dedication to providing excellent service.
• Ability to work both independently and as part of a vibrant team.

Benefits

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...