Dutch Speaking Customer Support for Transportation Services - Work From Home

Dutch Speaking Jobs in Greece is a leading recruitment agency dedicated to connecting skilled Dutch speaking individuals with excellent career opportunities in Greece. We are currently seeking Dutch Speaking Customer Support Representatives for a renowned transportation services provider, offering a work-from-home option for your convenience. In this role, you will assist customers with inquiries related to transport services, booking information, and address any issues they may encounter. Your exceptional communication skills and problem-solving abilities will be crucial in ensuring a seamless experience for our clients. If you are passionate about customer service and have an interest in the transportation industry, we invite you to apply and join our team!

Responsibilities

• Provide timely and accurate support to Dutch speaking customers via phone, email, and chat.
• Assist customers with booking inquiries, scheduling, and travel-related services.
• Resolve customer issues and complaints effectively to maintain high satisfaction levels.
• Educate customers about service options, policies, and procedures.
• Document all customer interactions and feedback accurately within our systems.
• Collaborate with team members and other departments to improve service delivery.
• Stay updated on industry trends, transportation services, and company offerings.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• Proficiency in English is preferred; additional languages are a plus.
• Prior experience in customer service, particularly in the transportation or travel industry, is advantageous.
• Strong communication skills with a focus on empathy and understanding.
• Excellent problem-solving skills and ability to handle high-pressure situations.
• Familiarity with customer service software and online communication tools.
• Self-motivated and able to work independently in a remote environment.

Benefits

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...