Dutch Speaking Customer Support for Transportation Services

Dutch Speaking Jobs in Greece is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, specializing in transportation services. Join our team to help customers navigate their transport options, address inquiries, and resolve any issues they may experience. This role is perfect for individuals who are passionate about delivering high-quality service and ensuring each client has a smooth transportation experience. If you are a fluent Dutch speaker with a knack for communication and problem-solving, we would love to hear from you!

Responsibilities

• Respond to customer inquiries in Dutch via phone, email, and chat efficiently and courteously.
• Assist clients with information regarding transportation options, ticketing, and scheduling.
• Handle customer complaints and issues professionally to enhance customer satisfaction.
• Provide clear information on policies, services, and related procedures.
• Document customer interactions accurately and maintain a record of feedback.
• Work collaboratively with other teams to improve overall customer experiences.
• Stay informed about the latest transportation services and industry trends.

Requirements

• Fluency in Dutch (both written and spoken) is a must.
• Proficiency in English is preferable; knowledge of additional languages is advantageous.
• Experience in customer service, especially in the transportation sector, is a strong plus.
• Exceptional communication and interpersonal skills with a focus on customer satisfaction.
• Ability to analyze problems and provide effective solutions in a timely manner.
• Experience with customer support software and tools is beneficial.
• Strong self-management skills with an ability to thrive in a dynamic work environment.

Benefits

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...