Dutch Speaking Customer Support for Home Appliances Department

Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Dutch Speaking Customer Support representative for our Home Appliances Department. In this role, you will provide exceptional support to Dutch-speaking customers, assisting them with their inquiries about our range of home appliances. This position offers you the chance to work in a dynamic environment where you will make a significant impact on customer satisfaction. If you are fluent in Dutch and have a passion for customer service, we want to hear from you!

Responsibilities

• Provide high-quality customer support via phone, email, and chat for inquiries related to home appliances.
• Assist customers with product information, troubleshooting, and service needs.
• Resolve customer complaints efficiently, ensuring a positive customer experience.
• Educate customers about product features and usage to enhance their experience.
• Maintain accurate documentation of customer interactions for quality assurance.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Fluency in Dutch (both spoken and written) is required.
• Excellent communication and interpersonal skills.
• Previous experience in customer service, preferably in the home appliances sector.
• Strong problem-solving skills and a customer-oriented mindset.
• Ability to work effectively in a team-oriented environment.
• Positive attitude with a focus on improving customer satisfaction.
• Familiarity with customer service software is an advantage.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )