Dutch Speaking Customer Service For Online Video Streaming Service

Dutch Speaking Jobs in Greece is a leading recruitment agency committed to connecting talented Dutch speaking individuals with remarkable job opportunities throughout Greece. We are excited to announce an opening for Dutch Speaking Customer Service Representatives for an innovative online video streaming service. In this role, you will engage with customers who have inquiries or need assistance with their streaming experience, ensuring that they have a positive and enjoyable experience. Your role is crucial in helping users navigate content, troubleshoot issues, and provide guidance on features. If you are passionate about entertainment, have strong communication skills, and love delivering excellent customer service, we invite you to join our team and help us create unforgettable streaming experiences for Dutch-speaking customers!

Responsibilities

• Provide exceptional customer support to Dutch speaking users through various channels, including email, chat, and social media.
• Assist customers with account-related inquiries, content navigation, and troubleshooting technical issues.
• Educate customers about the streaming platform's features and available content.
• Document customer interactions and feedback accurately within our support systems.
• Collaborate with technical and content teams to resolve customer challenges and enhance user experience.
• Stay informed about new releases, promotions, and updates within the streaming service.
• Contribute to a positive team environment and uphold the company's values in customer interactions.

Requirements

• Fluency in Dutch, both written and spoken, is essential.
• Proficiency in English is preferred; knowledge of any additional languages is a bonus.
• Previous experience in customer service or a similar role, preferably in the entertainment or tech industry.
• Strong verbal and written communication skills with an enthusiastic and helpful demeanor.
• Ability to troubleshoot and assist with basic technical issues related to online streaming.
• Familiarity with customer service tools and platforms is an advantage.
• Enthusiastic team player with a passion for delivering outstanding service and enhancing user satisfaction.

Benefits

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...