Dutch Speaking Customer Service For Online Shopping Company - Work From Home

Dutch Speaking Jobs in Greece is a prominent recruitment agency focused on linking talented Dutch speaking professionals to exceptional job opportunities across Greece. We are thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a dynamic online shopping company. In this role, you will serve as the liaison between customers and the company, assisting them with inquiries related to orders, product information, and resolving any issues they may encounter during their shopping experience. If you have a passion for online shopping, possess outstanding communication skills, and thrive in a customer-centric environment, we would love to have you on our team to deliver exceptional service to our Dutch-speaking clientele!

Responsibilities

• Provide outstanding customer support to Dutch speaking customers via email, phone, and chat.
• Assist customers with order inquiries, returns, exchanges, and fulfillment issues.
• Guide customers through the online shopping process and product offerings.
• Accurately document customer interactions and feedback in our support systems.
• Work collaboratively with other departments to resolve customer issues and enhance the shopping experience.
• Stay current with promotions, product information, and company policies.
• Foster a positive company image by delivering exemplary service to customers.

Requirements

• Fluency in Dutch, both written and spoken, is a must.
• Proficiency in English is preferred; knowledge of additional languages is a plus.
• Previous experience in customer service or retail, particularly in e-commerce, is an advantage.
• Excellent communication skills with a friendly and helpful attitude.
• Ability to handle multiple inquiries simultaneously while ensuring a high level of service.
• Familiarity with online shopping platforms and customer service software.
• Team-oriented individual with a strong commitment to customer satisfaction.

Benefits

* Monthly Salary

* Fully Paid Relocation Package ( Flight, Transfer and Hotel )

* Monthly Performance Bonus

* Health Insurance

* Private Health Insurance

* Fully Paid Training

* Opportunity for Advancement Within the Company

* And More...