Dutch Speaking Customer Service for Hotel Reservations & Hospitality Department

Patrique Mercier Recruitment is a premier recruitment agency dedicated to connecting talented individuals with top job opportunities in Greece. We are excited to offer a position for a Dutch Speaking Customer Service representative in the Hotel Reservations & Hospitality Department. This role is perfect for those who are passionate about travel and the hospitality industry. In this position, you will assist Dutch-speaking clients with their hotel reservations, provide information about services, and ensure an exceptional customer experience. If you thrive in a fast-paced environment and have a commitment to outstanding service, we invite you to apply!

Responsibilities

• Deliver exceptional customer service via phone, email, and chat to Dutch-speaking customers.
• Assist customers with hotel reservations, cancellations, and modifications.
• Provide accurate information regarding hotel policies, services, and local attractions.
• Resolve customer inquiries and complaints quickly and effectively.
• Document and track customer interactions in the system.
• Collaborate with team members to enhance the service experience for customers.

Requirements

• Fluency in Dutch (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Experience in customer service, particularly in the hospitality or travel sector, is preferred.
• Excellent problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment while maintaining a high level of customer satisfaction.
• Familiarity with hotel reservation systems and procedures is advantageous.
• Proficient in using digital communication tools and customer management software.

Benefits

• Private Health Insurance

• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )