Dutch Speaking Jobs in Greece is excited to offer an incredible opportunity for a Dutch Speaking Client Support Representative based in Athens. In this role, you will be the primary point of contact for our Dutch-speaking clients, providing them with exceptional support and assistance regarding our services. Your dedication to customer satisfaction and ability to communicate effectively will help us maintain strong client relationships. If you are eager to join a dynamic team and contribute to enhancing client experiences, we encourage you to apply!
Responsibilities
- Serve as the main point of contact for Dutch speaking clients via phone, email, and chat.
- Address client inquiries, providing detailed information and resolving issues efficiently.
- Facilitate communication between clients and internal teams to ensure a seamless service delivery.
- Document client interactions and feedback to improve service processes.
- Assist with onboarding new clients and provide ongoing support throughout their relationship with us.
- Stay informed about company services, industry trends, and client needs to offer tailored support.
- Promote a positive company image and ensure a high level of client satisfaction.
Requirements
- Fluency in Dutch (both written and spoken) is a must.
- Proficient in English; knowledge of additional languages is a plus.
- Experience in client support or customer service is preferred.
- Strong communication and interpersonal skills with a focus on relationship building.
- Problem-solving mindset and ability to handle customer inquiries proactively.
- Familiarity with customer support systems and ticketing software is beneficial.
- A positive attitude, adaptability, and a commitment to continuous improvement.
Benefits
* Monthly Salary
* Fully Paid Relocation Package ( Flight, Transfer and Hotel )
* Monthly Performance Bonus
* Health Insurance
* Private Health Insurance
* Fully Paid Training
* Opportunity for Advancement Within the Company
* And More...