Dutch Speaking Aviation Services Representative - Athens, Greece

 Published 3 months ago
    
 Greece
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Exciting opportunity with Patrique Mercier Recruitment JP for a Dutch Speaking Aviation Services Representative based in beautiful Athens, Greece! In this role, you will be at the forefront of providing exceptional service in the aviation sector, assisting Dutch-speaking clients and travelers with their needs. You will be responsible for ensuring a seamless experience for passengers, handling inquiries, and resolving issues efficiently. If you have a passion for aviation and customer service, and are eager to work in a vibrant city, we invite you to apply!

Responsibilities

  • Assist Dutch-speaking passengers with inquiries and provide information related to aviation services.
  • Support travelers during various stages of their journey, ensuring a smooth and positive experience.
  • Effectively handle complaints and inquiries, offering solutions to enhance customer satisfaction.
  • Collaborate with airline and airport staff to facilitate efficient operations.
  • Maintain a strong understanding of the company's policies, procedures, and services to provide accurate information.
  • Document all interactions with customers in the relevant systems for tracking and quality assurance.
  • Engage in training and development opportunities to stay updated on best practices in the aviation industry.

Requirements

  • Fluency in Dutch and English is mandatory, additional languages are a plus.
  • Excellent communication and interpersonal skills with a focus on customer service.
  • Previous experience in customer service, hospitality, or aviation is preferred.
  • Ability to thrive in a fast-paced environment and handle customer inquiries efficiently.
  • Strong problem-solving skills with a proactive approach to addressing challenges.
  • Willingness to work flexible hours, including evenings and weekends if required.
  • A genuine passion for the aviation industry and making a positive impact on customer experiences.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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