Director, Technology PMO - Remote

Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. The Director, IT PMO, will be responsible for instituting an end-to-end PMO and Portfolio Mgmt. program. This role will manage a team of Portfolio & Project Managers ensuring successful project implementation, client satisfaction, quality deliverables, and meeting financial commitments. Additionally the role will manage the overall governance & communication for the program including financial & operational metrics to track status for each project & program, risks & mitigation plans, & communication with AMAPAC leadership.This is a highly influential role & a highly cross-functional role that works across entire IT, Finance, & all Business Units (BU) for IT implementations. Pay, benefits and more.We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:

• Manage overall PMO / Program Management organization financials and project profitability including resource scheduling, revenue forecasting per project, billing reconciliations, expense reports and time approval for project work, etc. Exercises risk and issue management.
• Drive Governance & Strategy: Analyze business objectives and customer needs; develop, communicate, and implement strategic plans; analyze costs and forecasts, and incorporate into business plans; assess and manage resource requirements; measure outcomes and manage variance
• Reporting & Partnerships: Manage all communication, and executive alignment with stakeholders across entire AMAPAC. Deliver overall messaging of status/issues for partners and clients. Provide program/account dashboard; top project/account risks & issues
• Delivery: Oversee entire portfolios for program/project commitments. Manage project scope, schedule and budget; manage risks & conflicts. Ensure billable projects remain on schedule and within budget.
• Metrics & Analysis: Review plan vs. actuals; identify key performance indicators (KPI) and trend data; financial & ROI analyses; manage variances; address cross-functional program and project issues; drive analytics-based decision making
• Process/Tools: Develop, maintain and enforce program and project management methodologies, standards, governance, templates and tools in order to achieve operational, financial and project quality goals.
• Business Dev. & Sales: Collaborate with solutions & sales in pre-sales activities such as project sizing and cost estimates, bid reviews and contract reviews.
• Staffing: Manage and recommend allocation and integration of project resources to meet commitments and objectives; optimize resource/practice billable utilization; forecasts resource/skill supply/demand.
• Professional Development: Invest in coaching, teaching, mentoring & training to improve overall team skills and experience.What you need to succeed at GXO:At a minimum, you'll need:
  • Bachelor's degree with 10+ years of IT project & program management experience
  • 5+ years leading Program and Project Mgmt. Office preferably in supply chain or logistics
  • Demonstrated delivery experience in project and program management.
  • Portfolio, program, and project management methodologies, methods, road-mapping, and metrics development.
  • Experience in process development and driving continuous improvement
  • Strong business acumen and leadership skills; assertive and diplomatic; self-directing; able to manage up and down the organization with influence; willing to hold others accountable
  • Proven experience in achieving operational excellence and developing end-to-end procedures with a keen ability to identify improvement opportunities and implement change.
  • Excellent verbal/written communication, presentation, and listening skills; ability to articulate the big picture.
  • Dynamic problem solver, solid analytical skills, comfortable challenging assumptions and offering solutions/making decisions with currently available information.
  • Demonstrated ability to manage multiple initiatives concurrently, balancing multiple priorities, working with minimal supervision, and meeting deadlines.
  • Up to 25% travel requiredIt'd be great if you also have:
    • 5+ years of people management experienceWe engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
      GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.