Director, Strategic Pursuits - Remote

Director, Strategic Pursuits

TTEC is an organization that spans 20 countries, 6 continents and nearly 30 languages. At TTEC our opportunities in the Legal Department lead to a successful career for bright, results oriented and energetic professionals. A publicly traded company, TTEC Holdings, Inc. (NASDAQ: TTEC) allows you to put your expertise to work for a leading provider of technology enabled business process outsourcing and strategic consulting solutions-and one of the most geographically diverse companies in the world.

Position Overview

The Director of Strategic Pursuits brings storytelling, design and creative expertise to support down-pipeline opportunities such as orals presentations, vision videos, High Spot locations, microsites, demos, etc. This role is a core member of the deal team - across verticals - understanding the opportunity in detail and contributing to the strategy.
Primarily for strategic opportunities, the Director of Strategic Pursuits will partner with Proposals, Solutioning, Value Engineering and corporate marketing to create the assets needed to articulate the value story and TTEC's differentiation. With a deep understanding of the client, the opportunity and our solution, the Director of Strategic Pursuits will respond quickly to deliver the highest-quality deliverables in very tight deadlines.
Additionally, the Director of Strategic Pursuits, will play a role in contributing to the go-to-market (GTM) messaging and can help to provide creative services to execute on asset development within Proposals & Pursuits that reflects the GTM.
The role is also a member of the Solutions & Pursuits Leadership team, helping to manage workflow and lead the team to achieve its target objectives.

Main Responsibilities

• Maintain close working relationships with Sales and other stakeholders to successfully develop pre-sales assets that lead to closed deals
• Create PPT presentations, video storyboards, graphics, creative proposal elements, microsite graphics, etc.- on very tight deadlines to advance the sales process for strategic deals
• Contribute to win strategies, themes, discriminators, key messages, and other pertinent content and assets that lead to success
• Align closely with Corporate Marketing to share best practices, leverage marketing assets, contribute best practices, etc.
• Bring new, innovative ideas to differentiate TTEC's client-facing materials and formats
• Lead the Strategic Pursuits team that includes a junior member, coaching resources for optimal performance, managing communication cadence and quarterly reviews, etc.
• Participate in Solutions & Pursuits leadership meetings and contribute to overall team success
• Requirements
• 10 years' experience in professional or managed services
• Business background
• Marketing or Management degree required

Who We Are

TTEC is a pioneer in customer experience, engagement and growth solutions. Our 40,000 employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our two centers of excellence, Engage and Digital - to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.

What We Offer

• Performance equity, variable incentive bonus plan, 401K company match, tuition reimbursement
• Global career mobility, professional development, employee recognition programs
• State of the art technology which allows for seamless global connectivity
• Rich wellness program and incentives
• Learning and career growth opportunities via our global footprint

Compensation and Benefits

The anticipated starting salary range for individuals expressing interest in this position is $100,000-$140,000 USD. This position is eligible to participate in an annual incentive program.

Benefits available to eligible employees include the following:

• Medical, dental, and vision
• Tax-advantaged health care accounts
• Financial and income protection benefits
• Paid time off (PTO) and wellness time off

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.