Director of Human Resources

Lead Culture. Scale People. Drive Performance.

MSPbots is on a mission to transform how Managed Service Providers (MSPs) operate—using automation and AI to streamline inefficiencies and fuel smarter decisions. Now, we’re looking for a strategic, execution-focused Director of Human Resources to architect and scale our people engine from the inside out.

If you’re a decisive HR leader who thrives in fast-paced environments and sees HR as a business growth lever—not just an admin function—this is your seat at the table.

The Role Details

Schedule: 8 AM–5 PM CDT/CST (9 PM–6 AM PHT)—100% Remote

Rest Days: Fixed weekends off (Saturday–Sunday)

Location: Philippines-based candidates

What You’ll Do

Reporting directly to the Executive Team, you’ll:

• Own the people strategy—align HR initiatives with business goals across performance, culture, and growth.
• Lead & scale—manage an HR Manager and 2 recruiters, enabling a high-performance, distributed team.
• Drive hiring excellence—implement recruiter workflows, hiring scorecards, and training for hiring managers.
• Accelerate onboarding & development—design learning paths, leadership training, and onboarding systems.
• Run people ops—optimize HR tech (BambooHR, ClickUp), ensure global compliance, and lead performance calibration.
• Build a culture that sticks—foster trust, drive engagement, and make “operational excellence” our cultural signature.

You Might Be the One If You Have:

• 7+ years of progressive HR leadership, ideally in B2B SaaS or high-growth tech startups
• Experience leading HR and recruitment teams, with a passion for building strong employer brands
• A track record of building scalable onboarding, development, and performance programs
• Deep knowledge of compliance (U.S. and Philippines), compensation, and HR systems
• A bold, results-first mindset—you're not afraid to lead with clarity and hold others accountable
• A love for systems, structure, and efficiency—balanced by empathy and cultural awareness
• Bonus: Background in MSPs or automation-driven organizations

What’s in it for you?

• HMO (reimbursement for $100/mo)
• Life Insurance (reimbursement for $20/mo)
• Reimbursement for Dental—$20 and Vision—$4
• 15 PTO credits in a year (if unused, convertible to cash!)
• Training/Development courses (reimbursement for up to $30)
• US Holiday Pay

About MSPbots.ai

At MSPbots, we empower MSPs to run lean, data-driven operations by leveraging automation, bots, and business intelligence tools. We're a fast-growing team of innovators redefining how MSPs scale—and we want YOU to be part of it.