Overview:
Join our innovative technology department as the Director of Data Operations at our mortgage servicing, SaaS-based, financial technical company. We are seeking a seasoned professional with extensive experience in data management, warehousing, data lakes and Cloud-based data interaction ecosystems. Your strategic mindset combined with an authentic leadership style ensures that you will thrive in this exciting role. As the Director of Data Ops, you will lead a team responsible for overseeing data operations, managing data infrastructure and architecture, ensuring data compliance, monitoring data performance metrics, and supporting strategic decision-making across the organization.
Your day-to-day at Sagent:
Leadership and Management:
• Lead, mentor, and manage a team of data professionals, fostering a culture of collaboration, innovation, and continuous improvement.
• Conduct performance appraisals, pay reviews, and provide training and development opportunities for team members.
• Forming and building up Internal Data Ops Teams and nurturing secondlevel leadership and robust support structures.
Strategic Data Performance Analysis:
• Develop and conduct data analysis to support evaluation, research, assessment, and strategic planning initiatives.
• Knowledge and previous experience setting up and managing Production Systems
• Knowledge and expertise recommending, installing, and rolling out effective monitoring tools
• Knowledge of data pipelines and data integration techniques
• Familiarity with data quality and governance practices
• Ability to translate data insights into actionable recommendations to drive business decisions and improve organizational effectiveness.
Policy and Procedure Development:
• Develop and implement data operations analysis and develop policies, standards, and procedures to maintain data quality and security.
Vendor Collaboration:
• Collaborate with database software vendors and external technical support to address software upgrades, problems, and potential solutions.
Resource Management:
• Identify, plan, and mobilize resources required to fulfill operational objectives and execute data services plans effectively.
• Allocate resources efficiently to meet project deadlines and organizational goals.
We would love to hear from you if you have:
• Completion of a four-year college degree in a relevant discipline, plus eight years of experience in a related field; or completion of an advanced degree (master's or higher) in an applicable and relevant field, plus five years of related experience in an applicable field.
• Strong leadership and management skills with success in achieving goals through others.
• Extensive experience in data operations, data warehousing, data analytics or related roles
• Proven track record of successfully implementing data projects and initiatives
• Experience in data governance and compliance. Strategic thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Collaborative mindset with the ability to work effectively with cross functional teams.
• Knowledge of resource management methodologies and practices.
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