Director National Account Management, Workers' Compensation - Telecommute

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timePosted a day ago location United States salary$60k - 115k (US Dollars)
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Job Description

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

The Director National Account Management, Workers' Compensation manages a designated group of National Accounts to meet or exceed revenue projections through focused and intense account planning and maintenance.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Works with corporate level management of designated accounts to set mutually beneficial annual goals and strategize to increase utilization of all services and programs, meet / exceed budget goals and ensure client satisfaction
  • Works with management to set annual goals by product line, and strategize to increase utilization of all services and programs
  • Establishes and maintains contact and effective communication with all levels of designated national accounts, including annual (minimum) business reviews illustrating utilization and savings
  • Manages the process for the introduction, implementation and roll out of new products and services including focus groups and re-education as needed
  • Works with National Account Management team and operational business leaders to ensure alignment of business processes and goals and the establishment of account management best practices. Disseminates key information on national accounts to regional and key account teams
  • Works with all internal areas to manage national account initiatives and deliverables and tracks national account initiatives
  • Works with all internal areas to resolve and track client service issues and solve problems. Champions client's programs / initiatives. Serves as point of contact for issue resolution and problem solving
  • Assists with training and education of field staff
  • Travel as needed to clients, conferences, events, etc.
  • Performs other duties as assigned by management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree or equivalent experience
  • 5+ years of experience in workers' compensation PBM industry
  • Travel up to 25% of the time (nationally)
  • Proficiency on the Microsoft Office suite
  • Proven success in meeting deadlines / multiple deliverables
  • Proven project management and issues resolution experience
  • Proven ability to manage multiple tasks and projects simultaneously
  • Exemplary communication skills to all levels
  • Demonstrated success with presentations to all kinds and sizes of audiences
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:

  • Master's degree in Business Administration
  • Prior sales experience
  • PMP certification
  • Experience in pharmacy or ancillary or PPO or bill review or settlement or claims
  • Claims management experience
  • Centers for Medicare and Medicaid Services (CMS) experience
  • Auto / No fault experience
  • Experience working as a subcontractor
  • Adjuster's license
  • Experience coordinating benefits
  • Healthcare experience

Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.(sm)

The salary range for Colorado residents is $60,000.00 to $115,000.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance. Role is also eligible to receive bonuses based on sales performance.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Workers' compensation, PBM, Account Management, Settlement, Claims, Adjustment, Telecommute, Telecommuter, Telecommuting, remote