Director, Digital Data Enablement and Operations - Full time -Remote - W2 only

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timePosted 4 days ago location United States salarySalary undisclosed
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Job Description

Hi, We have an excellent opportunity for ldquoDirector, Digital Data Enablement and Operationsrdquo with Direct client. If this sounds interesting please send the following details or do call me on Ext 116. Available for the project Rate per hour on W2 Current Location Updated Resume Visa Status Position Details Job Title Director, Digital Data Enablement and Operations Job Location Remote Duration Full time Job Description Director, Digital Data Enablement and Operations We are currently seeking a Data Enablement and Operations Lead - Director to join our global Information and Data Management (IDM) team. The IDM team is responsible for building, improving and sustaining the accessibility and quality of CRLrsquos key data assets and tools required to enable our digital journey, and to accelerate the delivery of strategic business initiatives. Our ultimate goal is to ensure that CRLrsquos ability to grow is unconstrained by limitations of our data. The CRL Enterprise Data team is comprised of business and technical teams spanning Customer, Study, Product, Finance, Vendor and People Data Domains as well as foundational enterprise data management capabilities. The team establishes a domain-driven data strategy through an Enterprise lens to ensure delivery of data requirements for all enterprise initiatives. This role is seen as being critical to enable our Digital Transformation initiatives and pursuit of increasing organizational agility and nimbleness. The Data Operations Director will be responsible for leading Data Operations across all domains. This is a business-facing role that requires leadership skills and a strong data management background from individuals who understand data, how to manage data operations, continuously optimize and automate processes, and effectively manage teams that span all the target data domains. In this role, you will be required to collaborate with a diverse set of stakeholders across CRL business units. As the team leader, you are accountable and responsible for managing data operations and driving towards efficiency, effectiveness and stellar internal customer service. Required Skills Lead data management and operational teams across business units and technical teams to identify data gaps and challenges, provide recommendations on closing gaps and address them through appropriate technology Experience working with various business data owners and stakeholders on MDM, Data Strategy, Data GovernanceManagement and Data Quality implementations Experience with MDM, automation, data governance, data quality, data cataloging, metadata, andor other data management tools Identify and define fit-for-purpose strategies to integrate Master and Reference data with other operational and analytical systems to leverage the such data efficiently and effectively across an enterprise Implement master data management standards, enforce data governance procedures and ensure data integrity across multiple platforms Expertise in implementing and overseeing governance models, industry best practices, data roles (data stewards, data owners, data custodians, etc.), and governance practices Proven background in managing key master domains such as Customer, Product, Materials, Supplier, Finance, HR and others Prioritize roadmap for implementing MDM and other data management capabilities Design, document and maintain data processes and flows across Master Data Management (MDM) and product lifecycle management (PLM) systems Collaborate with various technical teams and business users for development, QA and production support for MDM and other data management platforms Desired Skills Ability to critically evaluate current data operations and identify opportunities for technology and automation to accelerate data management processes with assurance of high quality Experience with automation of data operation activities leveraging advanced tools like chat bots, RPA and AIML for data analysis, capture, profiling and posting Business process mapping, data modeling, data mapping, and data visualization for enterprise-wide data initiatives Provide thought leadership and direction to the tech leads and developers for effective data operations and controls Hands-on experience driving teams towards creative problem identification, solving and execution including agile project management and design thinking Assess, define and recommend high-level data management architecture Experience in understanding of data quality capabilities, practices and program definition High level understanding of scientific data management and operations Responsibilities Data Operations Collaborate with Business Owners, Data Domain Leads, data stewards and operations teams across the enterprise to maintain the integrity of data under governance according to established policies, procedures and guidelines. Responsible for the development and management of a clearly defined Operational Model, inclusive of Intake Management, Data Accountability, Business Production Support (root cause analysis, driving issues to resolution, prioritization escalations), Enhancements, Automation and Quality Controls and Reporting (audits). Data Management Responsible for maintaining and communicating metrics to gauge the health and quality of the enterprise asset through proactive data monitoring. Uses professional knowledge and acumen to advise functional leaders of known issues and execute plans for remediation against a timeline that meets business expectations. Recognized internally as a subject matter expert on key Data Domains. Data Capabilities Lead execution of standard processes for operations to meet business expectations. Document standard processes and measure performance against SLAs. Propose new capabilities to automateoptimize current processes and deploy best practices. Participate in User Acceptance testing of new technology capabilities, migration to new technologies, and release management processes. Basic Qualifications Bachelor's Degree in a technical or business discipline or equivalent technical expertise. 10+ years of overall experience with hands-on data governancedata management principles within a Management Consulting or business operational environment 8+ years of experience with data operations management required 7+ years of Master Data Management (MDM-Customer Data Domain, strategies and methodologies, IT architectures, data standards and general knowledge of a business function(s) and of business operations) 5+ years of Manufacturing andor Life Sciences industry experience (including ERP solutions) 5+ years of experience with Data Design, Data Architecture or Big Data repositories 5+ years of experience with people management of a diverse data operationsmanagement organization required 7+ years of experience working in operational support roles, including issue management resolution required 5+ years of experience in data management, data governance, ideally working in a Life Sciences andor B2B ecosystem Working knowledge of data analysis, performanceoperation auditing and metrics, and data analysis toolsSQL required Experience automation, optimizing or re-engineering processes highly desired Strong communications skills written, verbal and presentation highly desired Proven track record of driving change and teachingmotivating individuals to develop implement new ways of thinking and doing business preferred Experience with data catalog and data governance tools preferred Experience with project management methodologies Agile preferred Ability to travel according to business site post-Covid restrictions (up to 10) Preferences Knowledge of Data Governance tools like Collibra and Alation Knowledge of MDM tools like Reltio, Informatica, EnterWorks andor SAP MDM Knowledge of Data Cataloging and Quality tools