8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! The Delivery Manager is responsible for delivery of product, initiative, and/or platform teams. The associate will have direct responsibility for ceremonies, stakeholder communication, resource allocation, budget, and metrics, if applicable. The Delivery Mgr. is responsible for guiding product/initiative teams, removing obstacles, gaining consensus, and providing positive and developmental feedback. The associate proactively seeks to improve processes, procedures, tools, and methodology. This associate will play an active role in training and mentoring junior delivery managers. Product/Initiative outcomes, team engagement, and customer satisfaction will be a key metric for measuring success.ESSENTIAL DUTIES AND RESPONSIBILITIES:Leads delivery of complex products/initiatives for teams that may also include business stakeholders, supporting IT teams, creative teams, vendors, and consultants through all phases of the software development life cycleResponsible for facilitating Agile team ceremonies and effectively guiding resources to achieve goalsResponsible for adhering to the current project and/or product management methodology while influencing best practices, process improvements, and proceduresServe as a primary problem solver for any issues, roadblocks, and risks; maintaining responsibility for their resolution. Servant leader for the team. Effectively create and deliver presentations and reports to management team, communicating product and/or initiative status Drive the decision making process amongst stakeholders, ensuring product/initiative needs and solution options are presented and understoodTrain and mentor others in managing multiple large initiative and/or product teams simultaneouslyQUALIFICATIONS:Ability to communicate with and influence a variety of audiences including product managers, IT developers, business analysts, business partners, stakeholders, and senior managementMust have strong cross-functional teamwork skillsAbility to observe business situations, recognize roadblocks, and deliver solutionsAbility to influence and indirectly manage team members to meet initiative and/or product deliverablesProven ability to adapt to changing priorities while consistently meeting deadlines with accuracyAbility to lead, partner with and challenge peer groupsExcellent verbal and written communication skillsStrong analytical and problem solving skills; able to identify areas of improvement and make sound recommendations to solve problemsExcellent organizational and time management skillsEffective at handling multiple concurrent large projectsAbility to work independently with minimum supervision, and proceed on own good judgmentUnderstands and champions, coaches and mentors on Agile practices where appropriateEDUCATION and/or EXPERIENCE:Bachelor's Degree 3+ years practicing/heavy involvementDigital/IT ExperienceSpecialties: Agile, Lean, Scrum, KanbanWork location is flexible if approved by the Company except that position may not be performed remotely from Hawaii or ColoradoAbout CarMaxCarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.