Data Quality Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does a Data Quality Analyst do? As a Data Quality Analyst, you will be responsible for ensuring the accuracy, consistency, and overall quality of annotated datasets. Your role is critical in maintaining data integrity by conducting rigorous quality audits and leveraging statistical metrics such as F1 scores and inter-annotator agreement to assess performance. You’ll dive deep into annotation errors and project trends to conduct root cause analyses, propose data driven solutions, and support long-term process improvements. You’ll review and resolve complex edge cases, identify gaps in annotation logic, and recommend enhancements that directly impact quality outcomes. As a tool expert, you’ll work hands-on with annotation and quality control platforms, tracking quality metrics and identifying patterns that inform your evaluations. You’ll master project-specific guidelines and contribute to their refinement, ensuring alignment with evolving data requirements. With a mindset for continuous improvement, you’ll explore opportunities to introduce automation to streamline workflows and enhance insights. You’ll also maintain comprehensive documentation on quality procedures, annotation standards, and evaluation protocols to support transparency and consistency across the team. In collaboration with stakeholders, you’ll align quality assurance processes with project goals. You’ll assist in training new and existing annotators, providing clear guidance and timely feedback to uphold excellence. Finally, you’ll deliver detailed reports that summarize data quality trends, identify key insights, and offer actionable recommendations to improve overall performance. Do you have what it takes to become a Data Quality Analyst? Requirements: What we're looking for: A Bachelor’s degree in a technical field such as Computer Science, Data Science, or a related discipline—or equivalent hands-on experience. At least 1 year of experience working in data analysis, data quality, or data annotation—preferably within AI/ML projects. A solid grasp of AI/ML pipeline fundamentals and how data quality impacts model performance. Sharp analytical and problem-solving skills with a laser-sharp attention to detail. Strong written and verbal communication skills—able to explain complex issues clearly and collaborate effectively across teams. Highly organized with the ability to work independently and manage multiple tasks under tight deadlines. A critical thinker who’s always looking to innovate, optimize, and elevate the way we work. Quick to learn, quick to adapt, and thrives in fast-paced environments. Strategic, but with a hands-on approach and a keen eye for both the big picture and the finer details. A team player with a positive attitude who isn’t afraid to challenge the status quo and speak up. Bonus points if you have: Experience with data annotation platforms like Labelbox, Dataloop, or LabelStudio. Familiarity working with multi-modal datasets—text, image, video, or audio. A background in tech environments that move fast and embrace agility, especially those with AI/ML exposure. A working knowledge of Python or similar programming languages. An understanding of data quality frameworks and their influence on AI/ML outcomes. Experience applying quality metrics and statistical analysis to AI/ML data workflows. Hands-on experience with LLMs and prompt engineering in real-world tasks. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.