Data Analyst - Cloud Operations (Remote)

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Posted 5 days ago United States Salary undisclosed
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Job Description

  • Overview:

    The Data Analyst - Cloud Operations ensures that cloud operations data satisfies business objectives, is understood by all relevant stakeholders, and meets the quality requirements of the business processes that create and utilize it. The focus of this role includes developing and delivering data necessary for making business decisions and providing actionable intelligence that allows to better manage cloud operations. Additional focus for this role may include interpreting data, analyzing results using various techniques, identifying, and mining relevant data from multiple sources, cleaning, reorganizing data, interpreting data sets, finding data trends and patterns valuable for diagnostics, predictive analytics efforts, and achieving business objectives. The Data Analyst - Cloud Operations acts in a lead role on cloud operations data projects, including communications with key business stakeholders, Cloud Engineering, and IT.

    Essential Duties & Responsibilities Required:

    Identify, and mine relevant data from multiple sources. Clean, reorganize data, interpret data sets, find data trends and patterns valuable for diagnostics, predictive analytics efforts, and achieving business objectives

    Assist with the analysis, interpretation, and visualization of data. Collaborate with stakeholders to develop self-service business intelligence capabilities that enable business users to analyze cloud operational data and create data visualizations, BI dashboards and reports

    Manage cloud operations master data, including creation, updates, and deletion

    Manage and design the reporting environment based on cloud operations data, including data sources, security, and metadata

    Provide quality assurance of cloud operations data, commission and decommission data sources and data sets

    Identify, respond to, troubleshoot, and resolve data related operational and billing issues. Analyze trends to proactively prevent incidents

    Manage the cloud operations data warehouse, identify, and support data needs for reporting requirements

    Support initiatives for data integrity and normalization. Advocate adoption of standardized data attributes and processes to improve cloud operations data integrity

    Provide technical expertise in cloud operations data storage architecture, data mining, and data cleansing. Participate in the design and maintenance of data systems and databases related to cloud operation, cloud billing, assist with strategic decisions on new systems

    Establish strong working relationships, collaborate with clients, partners, Sales, Sales Operations, Corporate Operations, Cloud Operations, Finance, and IT Services to ensure data architecture design is scalable, data is accurate, timely, optimized, and able to support the business requirements of customers, partners, and internal users

    Own ingestion, processing, and delivery of data from during the entire lifecycle. Manage new data architecture features through the full lifecycle, including communication of regular updates to cross-functional teams, and ongoing support

    Other Duties & Responsibilities:

    Additional duties as assigned

    Meets attendance and punctuality standards

    Qualifications:

    Experience:

    2 to 5 Years of relevant work experience

    Must be a US citizen

    Education & Certifications:

    Bachelor's Degree or higher with Computer Science, MIS, Information Systems, Data Science or related field of study preferred

    Proficiency in BI Platforms (QuickSight, Tableau, Power BI, others), Excel (including VBA, Pivot Tables, array functions, Power Pivots, etc), and SQL

    Technical expertise in operational data related storage architectures, data mining, and data cleansing, and statistical modeling techniques

    Proficiency in programming and scripting languages (Python, Java, Bash, Perl, etc.) for data gathering, data cleansing and statistical analysis

    Working knowledge of AWS and Azure data and analytics platforms

    AWS cloud billing experience is preferred

    Working Conditions:

    Occasional non-standard work hours or overtime as business requires

    Required Knowledge, Skills & Abilities:

    Able to execute instructions and to request clarification when needed

    Able to recognize and attend to important details with accuracy and efficiency

    Able to communicate clearly and convey necessary information

    Able to create and conduct formal presentations

    Able to interact effectively with all levels of management

    Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results

    Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive

    Possesses strong organizational and time management skills, driving tasks to completion

    Able to constructively work under stress and pressure when faced with high workloads and deadlines

    Able to work independently with minimum supervision

    Able to maintain confidentiality of sensitive information

    Able to build solid, effective working relationships with others

    Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others

    Able to quickly learn new systems and technology

    Able to use relevant computer system applications at an advanced level

    Cultural Competency Requirements:

    Within DLT Solutions, a Tech Data Company, diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.

    Join our team to accelerate public sector growth for technology companies!

    As a federal contractor seeking to maintain a CMMC Level 3 certification, all employees are required to have a US citizen status. Therefore, we are not able to consider, sponsor or hire individuals on any visa status.

    DLT, a Tech Data company is a federal contractor, subject to the mandatory vaccination and masking requirements of Executive Order 14042. Unless a medical or religious accommodation is requested and approved, vaccination for COVID-19 is a prerequisite for employment . If you are offered employment, you will have an opportunity to seek an exemption for medical or religious reasons, and if established, a reasonable accommodation will be made, subject to undue business burden.

    DLT is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.