Czech Speaking Video Streaming Support - Remote in Greece

 Published 3 months ago
    
 Greece
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Join the passionate team at Patrique Mercier Recruitment ES as a Czech Speaking Video Streaming Support Specialist, working remotely from Greece! This role provides a unique opportunity to utilize your language skills in the booming video streaming industry while enjoying the convenience of remote work.

In this position, you will assist Czech-speaking users by addressing inquiries and resolving any technical issues they encounter with our streaming platform. Your dedication to providing exceptional customer service will be essential in ensuring a seamless experience for our users. If you're enthusiastic about technology and enjoy helping others, we would love to hear from you!


Your Responsibilities

  • Provide excellent support to Czech-speaking users through various communication channels.
  • Troubleshoot and resolve technical issues related to video streaming services.
  • Help users navigate the platform and access their desired content effectively.
  • Document customer interactions and track recurring issues to enhance service quality.
  • Collaborate with the support team to drive improvements in customer satisfaction.

Requirements

  • Fluency in Czech is essential.
  • Strong problem-solving skills and technical aptitude.
  • Experience in customer support or similar roles is preferred.
  • Excellent verbal and written communication skills.
  • Ability to work efficiently in a remote environment.
  • Proficiency in English for effective collaboration with the team.
  • Genuine interest in video streaming and the entertainment industry!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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