Czech Speaking IT Representatives - Remote in Greece

 Published 3 months ago
    
 Greece
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Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for Czech Speaking IT Representatives to work remotely from Greece! This is a fantastic role for individuals who are passionate about technology and are dedicated to providing excellent customer service. As a Czech-speaking representative, you will support clients with their technical inquiries and ensure they have a seamless experience while enjoying the flexibility that remote work brings.


Your Responsibilities

  • Provide outstanding IT support to Czech-speaking customers through various channels, including phone, email, and chat.
  • Diagnose and resolve a variety of technical issues to ensure customer satisfaction.
  • Educate clients about our products and services, guiding them to maximize their use.
  • Maintain detailed records of customer interactions and solutions for continuous improvement.
  • Collaborate with team members to improve service efficiency and customer experience.
  • Engage in ongoing training to keep up-to-date with product developments and support best practices.

Requirements

  • Fluency in Czech is required; knowledge of additional languages is a plus.
  • Strong technical skills with a demonstrated ability to troubleshoot effectively.
  • Previous experience in customer service or IT support is preferred but not essential.
  • Excellent verbal and written communication skills.
  • Self-motivated, with the ability to work independently in a remote environment.
  • Commitment to delivering exceptional customer service and prompt issue resolution.
  • Willingness to learn and adapt in a dynamic technology landscape.

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

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