It's fun to work in a company where people truly BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. The Role This role will be at the forefront of Proofpoint's new technologies for social media and domain security and compliance. Working with the latest SaaS technologies for analyzing data from a range of online sources, the analyst will be working to help customers and the team identify understand and respond to online incidents and risks. The successful candidate will have great interpersonal and communication skills, high technical aptitude and attention to detail. The candidate must be able to take responsibility and accept accountability for successful customer engagements. The candidate must also demonstrate Project Management skills, organization and the ability to manage numerous implementations simultaneously Proofpoint Your day-to-day Data collection, In depth analysis, and presentation of data from a number of diverse sources + Customer conversations regularly at high levels + Briefing new and existing clients on developments in cyber security technology + Developing and presenting reports on client cyber security risk profiles + Seeking ways to continue to professionalize, automate or make further efficient the tool and work sets employed What you bring to the team Customer facing job experience including customer service, retail, or other roles requiring good customer communication skills + Knowledge and usage of Web browsers and web-based products + Proficiency in Microsoft Office, Google Apps, Adobe reader, etc. + Familiarity with social media networks, email systems and domain architectures + Drive high levels of customer satisfaction via service delivery + Must be comfortable with presenting and explaining technology to people with less technical knowledge + Must be able to thrive in a fast paced, high stress start-up environment + Excellent organizational, analytical and influence skills + Ability to work independently, ability to adapt quickly, positive attitude + Experience with security technologies such as web security gateways, email security, or others is a plus + Experience with Proofpoint products is a plus + BA/BS or higher is a plus Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly 'culture-add', and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.