Samsung SDS America is growing and we are looking for a Customer Success Manager to join our team. This role will ensure the successful adoption, retention, and satisfaction of our enterprise customers for our Solution Sales Team.
The successful candidate will build relationship with our enterprise customers to understand their business needs and develop account plans to help them achieve their goals, provide strategic guidance, and identify new opportunities.
This role will support our Solution Sales Team that focuses on sales of our Zero Touch Mobility (ZTM) scoped application for Service Now, and related hardware and services. ZTM enables true hyper automation of the entire enterprise mobility lifecycle. ZTM is a scoped application, essentially a certified 3rd party module.
This is a 100% remote role that can be based anywhere in the US. The Team is based in Eastern Time Zone.
Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. Samsung SDS delivers enterprise-grade solutions and services in cloud, secure mobility, analytics / AI, digital marketing and digital workspace. We enable our customers in government, financial services, healthcare, and other industries to drive business in a hyper-connected economy helping them to increase productivity, safeguard assets, and make smarter decisions.
Samsung SDSA offers a comprehensive suite of programs to support our employees:
Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.
We are committed to providing reasonable accommodations to participate in the job application or interview process for candidates with disabilities. If you need assistance and/or a reasonable accommodation, please send your request to this e-mail.
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