About Us
We bring great food and communities together by partnering with local food trucks and organizing fun, inclusive events for people of all ages. Whether it’s a neighborhood gathering, a corporate event, or a weekend festival, our goal is to create unforgettable experiences through food, fun, and connection.
About the Role
We are looking for a Customer Service Specialist to be the voice of our brand—handling inquiries, coordinating event logistics, and supporting our food truck partners. The ideal candidate is a strong communicator, problem-solver, and independent thinker who thrives in a dynamic, fast-paced environment.
You’ll work closely with our team to ensure events run smoothly and our clients feel supported from first contact to post-event follow-up.
Key Responsibilities
- Respond to phone and email inquiries with professionalism and warmth.
- Coordinate with event organizers, clients, and food truck partners to ensure successful logistics.
- Maintain clear and timely communication with all parties involved.
- Solve problems proactively using sound judgment and critical thinking.
- Follow up with clients and vendors as needed to confirm details and expectations.
- Manage scheduling and make updates in CRM or event planning tools.
What We’re Looking For
- Strong written and verbal communication skills.
- Ability to work independently after training with minimal hand-holding.
- Experience with customer service, coordination, or event planning is a plus.
- A self-starter who can take initiative, prioritize tasks, and meet deadlines.
- Friendly, positive attitude with a passion for people and community building.
- Comfortable navigating tools and systems
Requirements
This is a 100% Remote Work
Full time
$5/hr
Night Shift
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