Customer Service Representative(Remote) Must Have Own Equipment

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Posted 2 days ago United States Salary undisclosed
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Job Description

**Description:**A Business Processing company has won the contract to service Connecticare for the state of Connecticut. These calls are inbound, members calling in to gain information about enrollment wand with general questions about their accounts.Call Center hours of operations are Monday through Friday 8:00AM-7:00PM, Can expect 8 hour shifts either 8-4:30PM, 8:30-5:00PM, 9-5:30PM, 9:30-6:00PM Essential Job Functions• Acts as customer advocate in providing enrollment capabilities and sales assistance for callers wishing to enroll in one of our Medicare products. Ensure compliance with all CMS requirements during sales presentations.Enroll interested individuals Acquire thorough knowledge of plan products and ability to communicate in easily understandable manner to prospects.Understand and maintain basic working knowledge of ConnectiCare and Medicare products and services. Maintain up-to-date knowledge of all promotional campaigns and develop working knowledge of departmental systems and software.Test the Job Description: Can come from a retail, customer service within metric driven retail store is okay for the position**Skills:**Health care, Customer service, Call center, Data entry, Csr, Inbound call**Top Skills Details:**Customer Service, Inbound Calling, Data Entry**Additional Skills & Qualifications:**Experience Required High school diploma or GED Minimum of 6 months call center experience or at least 1 year of customer service experience To Qualify You Will Need • Internet Service: • minimum of 20.00 mbps download • minimum of 10mbps upload Cand**Experience Level:**Entry Level**About Aerotek:**We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.