We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast-paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension situations. You will have approximately 7 weeks of virtual on-line paid training to prepare you to provide legendary service to our members! All equipment will be provided to you after completion of training to continue your role at home! Successful candidates in the role possess resiliency in diffusing high stress situations. Ability to provide excellent customer service to 100+ member calls a day. You'll need a passion for helping people, and the desire to exceed member expectations in a structured, goal-oriented environment. Excellent written, verbal, and computer skills provide success. Requires 1 year of previous customer service experience. Call Center experience is preferred, but not mandatory.