Customer Service Representative Remote

Apply for this position Please mention DailyRemote when applying
Posted a day ago United States Salary undisclosed
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Job Description

Must have excellent computer skills.
Must have exceptional communication and phone etiquette.
Must have high speed internet in your home.
Must have High School Diploma/Equivalent
Must be able to pass the Drug & Background check.
Must be a NC resident close to Raleigh!

FOR IMMEDIATE CONSIDERATION PLEASE COMPLETE AN APPLICATION THEN EMAIL YOUR RESUME TO:

Now Hiring in Customer Service
Work from Home Opportunity!

Goodbye Commute, Hello Work Happiness!
If you are looking for a family-oriented, work-from-home environment with a professional company then you've found the right job. We are hiring a Customer Service Representative with a passion for helping people and the desire to advance their career. We offer competitive pay, great benefits, flexible schedules and the ability to work from the comfort of your own home. Join us today!

Apply today and find out why call center professionals are 5 times more likely to want to work for RemX than our competitors.

"Great communication level between RemX and its employees." Jasmine, RemX Associate

As a RemX Customer Service Representative We Offer You:

  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity
  • Remote Opportunity

Job Requirements

  • Previous customer service experience
  • Proficient in use and navigation of computers and software
  • Type 30 WPM minimum
  • Ability to multi task effectively
  • Ability to handle chats, in/out communication
  • Ability to look up information and provide account details or verification
  • Able to use dual monitors and can toggle between windows, tabs and screens
  • Ability to talk and type at same time
  • Familiar with headsets and auto-dialer use

Job Responsibilities

  • Meet call times requirements
  • Responsible for offline time tracking
  • Responsible for QA/Quality Monitoring scores
  • Maintain efficient average talk time (ATT) and average after call work time (ACW) metrics
  • Ability to upsell/upgrade product or service
  • Meet production goals
  • Performs other duties assigned

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That's why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!