Customer Service Representative - Inbound Sales Bilingual Spanish (Remote)

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Posted 10 days ago United States Salary undisclosed
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Job Description

Put the World on Vacation

At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring, creativity and fun, our teams help families and friends create memories that last a lifetime. As the world's largest vacation ownership company and part of Travel + Leisure Co., we're shaping the future of the travel industry.

***Special Note Regarding Working From Home:

This is a fully virtual work from home position for candidates who reside in the states of Florida, South Carolina and Texas only. Candidates who reside outside of these states will not be considered.

Successful candidates must be able to report physically to one of our resort locations for new hire paperwork on day one and must be able to meet our work at home requirements (see below).

Become a Resort Expert

Help owners and prospective guests plan their dream vacations and make reservations as an Inbound Customer Service Sales Representative at Wyndham Destinations. In this role, you will be supporting both English and Spanish speaking owners as well as providing translation services for other departments as needed. During a paid virtual training period, you'll become an expert on our resorts, amenities, and things to see and do near each location. After training, you will transition to taking calls from excited customers who are interested in making reservations for resort stays, car rental, airline, and things to see and experience in that destination! Based on their interests, you'll provide them with custom recommendations to create truly unforgettable experiences and encourage them to book the vacation of their dreams.

Experience the Benefits of Working at Wyndham Destinations
  • $14.00 an hour PLUS monthly sales based incentives (Bilingual Spanish)
  • Start Date: August 27th
  • The opportunity to work from home immediately (equipment provided by us)
  • Competitive Medical, Dental, and Vision benefits within 30 days!
  • Accrue up to 12 paid vacation days, 4 floating holidays, and 6 paid sick days per year (based on a full calendar year)
  • Travel related discounts to our beautiful resorts and hotels!
  • 401k with $1 for $1 match up to 6%
  • Paid vacation, holiday and sick time
  • Tuition reimbursement up to $6,000/year
  • Advancement opportunity with a variety of career paths

Are you the right fit? Here is what we are looking for:
  • High School Diploma or GED required
  • Six months customer service and sales experience
  • Ability to build rapport with a customer quickly, ask probing questions, and meet the customer's needs
  • Intermediate computer knowledge
  • Must have demonstrated ability to work well under pressure and multi task
  • Initial training schedule: Monday through Friday (three weeks), 9:30am - 6:15PM ET
  • Upon completion of training, initial schedule will be 1:30pm-10:00pm (Monday- Friday) and 11:30am-8pm (Saturday & Sunday). Pick either: any 2 days off during the week OR 1 weekend day off and we will assign a second day off during the week.

What is required for me to work from home?
  • Quiet workplace free of distractions
  • High speed internet (DSL or Cable only) with download speed of 10mbps, upload speed 2mbps, Latency less than 80ms
  • Must be able to hardwire computer directly to a router
  • Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
  • Homeowners or renters insurance for the work environment (proof of insurance will be required on day 1)
  • Intermediate computer proficiency and ability to troubleshoot technical issues while at home

If you enjoy talking to people, have a passion for traveling, and have a desire to work remotely, then what are you waiting for?

Apply today to start your next career journey with Wyndham Destinations!

Application Tip: To expedite a response from a Recruiter, please complete a short assessment that will be emailed to you once you have completed the application. It should take you 20 mins to complete. If you don't receive the email, please check your spam folder.

A Place for Everyone

Hospitality is at the heart of all we do at Travel + Leisure Co., including how we treat each member of our growing community. Here, you'll find a team that's inclusive, values diversity, and is built on a foundational respect for people from all over the world.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and the location of the position for which you are applying.

Job Requisition: R-30414