Customer Service Representative - 19075080109

 Published 3 days ago
    
 Philippines
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LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES

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Job title: Customer Service Representative

Salary range: 800-1200 USD/month

Schedule:  4AM-1PM or 1PM-10PM EST

ABOUT THE COMPANY

Plumbing Services Company

Responsibilities:

  • Answer customer calls for plumbing service repairs
  • They must be aware and have experience with plumbing to walk the clients through some actionable steps they can take to fix the problem. This requires an understanding of U.S. plumbing fixtures and systems at a working level
  • Must be able to inform the client on the timeline to when a service tech will be arriving, and relay the customer information to the team.
  • This person will be covering non-traditional working hours. They already have one U.S.-based representative who is doing customer support.

Requirements


  • 3 or 4 years of experience, within the plumbing industry is the target
  • Must be familiar with drain cleaning, plumbing work, sewer repairs, water heaters, well pumps, etc.
  • Must be able to consult with the customers on what they should do to fix the plumbing issues they are experiencing.
  • Tools: House call pro and Google Suite
  • Excellent English communication skills

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